Horticulture Customer Advisor

6 months ago

Stonehouse, United Kingdom Dobbies Full time

Our Horticulture Customer Advisors play an essential role in delivering customer experience across our stores - driving sales, promoting customer loyalty, providing excellent plant advice and maintaining department standards.

Responsibilities

Deliver inspirational gardening standards through excellent standards and service Driving sales through customer interactions, whilst promoting the benefits of the Dobbies Club membership Offering a helping hand with customer queries through high-quality product knowledge including indoor and outdoor plants, machinery and core gardening Working with your team to ensure the department is kept to a high standard You will also work on the shopfloor and other areas of the store as and when required, this may include working stock, cash handling, till work, take to car deliveries, stock control routines, restaurant service - an ideal opportunity to gain more skills and experience

Who we are looking for

You'll have a passion for delivering a great customer experience, serving everyone with a smile Experience within a customer facing role and a passion for plants Ability to lift heavy objects to support larger store projects You work well within a team, build relationships, and have fun, whilst celebrating success You show up to work on time, well presented and bring your can do and hard working attitude along with you You are eager to learn new skills and gain new experiences Can demonstrate our values at all times - we're one team, getting better everyday. We bring a smile. We live and breathe gardens. We make it work for our customers.

What we offer   

Generous annual leave entitlement. Use your holidays when you want with limited statutory days off required  Treat yourself with generous uncapped discount across our stores with 50% off in our Restaurants, 25% off in the Garden Centre and 10% off in our food halls  Access to Wagestream – support your financial wellbeing, with ability to access earnings ahead of pay day, save for the future and financial advice Access to Retail Trust – seek confidential support, access to a virtual GP, free counselling service and discounted retail rewards with our employee wellbeing platform Access to Dobbies Academy – continue your development with our eLearning platform and development programmes Thriving culture; the Dobbies team are passionate, diverse and committed to making it work for our customers 

About us  

At Dobbies, we’re proud to have history dating back to 1865. Founded by James Dobbie, we’re the UK’s largest garden centre retailer, with 3,800 colleagues and 77 stores, including six Little Dobbies, and a Central Support Office near Edinburgh.

Our passion and joy for gardens and plants is what makes us special. In our stores, we showcase this through own brand and branded products, concession partners and services. We have something for every season, occasion and style of garden, outside and in.

Many of our stores also feature a restaurant or coffee shop, where customers can enjoy refreshments or meals in a relaxed and welcoming environment.

At Dobbies, we champion garden living all-year-round and offer a calendar of events and experiences that bring people and communities together.

We’re committed to being a great place to work. We’re one team and we encourage our colleagues to be the best version of themselves, every day; to share their wins and celebrate success. Together, we make it work for our customers.

  • Customer Service Advisor

    6 months ago

    Stonehouse, United Kingdom Meridian Full time

    **New permanent job**: Customer Service Advisor Is this one of the nicest places to work in the area? Plus option to work from home two days per week if you would like to. The team has grown this year to support increasing demand for the product range, and now that a member of the team has decided not to return to work after maternity leave, we're looking...

  • Customer Services Advisor

    7 months ago

    Stonehouse, United Kingdom A1 Maintenance (Stroud) Ltd Full time

    **A1 Maintenance (Stroud) Ltd** **Position: Customer Services Advisor** This is a busy and varied role that looks after the front-line customer service function for our business - so a confident, diligent and professional approach is required. **ABOUT THE ROLE**: **Main Responsibilities**: - To deliver excellent customer service. - To effectively handle...

  • Customer Service Advisor

    6 months ago

    Stonehouse, United Kingdom Customade Full time

    Job Advert **Customade** **Group** is a manufacturer and supplier of uPVC and aluminium windows and doors to trade customers. We are pleased to announce that we now have an opportunity for a Customer Service Advisor to join our team in Stonehouse. **You will**: - Ensure all complaints / queries assigned to them have a first response within 24hrs -...

  • Customer Service Advisor

    6 months ago

    Stonehouse, United Kingdom Customade Full time

    Job Advert You may not of heard of **Customade** **Group** but with our combined brands we are the largest manufacturer and supplier of uPVC and aluminium windows, doors and roofs to trade customers in the UK. We are delighted to announce that we have an exciting opportunity for a Customer Service Advisor to join our team in Stonehouse. We are not a...

  • Customer Service Advisor

    6 months ago

    Stonehouse, United Kingdom Customade Full time

    Job Advert **Customade** **Group** is a manufacturer and supplier of uPVC and aluminium windows and doors to trade customers. We are pleased to announce that we now have an opportunity for a Customer Service Advisor to join our team in Stonehouse. Reporting to the Customer Service Supervisor, the role requires all customer complaints and queries assigned...

  • Customer Care Advisor

    3 weeks ago

    Stonehouse, United Kingdom Wellspect HealthCare Full time

    Customer Care Advisor - Stonehouse, Gloucester Reporting to the Customer Care Team Leader, this role is pivotal in delivering a superior customer experience and transforming the lives of individuals living with acute and chronic continence conditions. This exciting opportunity involves building and nurturing relationships with patients and Healthcare...

  • Customer Care Advisor

    4 weeks ago

    Stonehouse, United Kingdom Wellspect HealthCare Full time

    Job Description Customer Care Advisor - Stonehouse, Gloucester Reporting to the Customer Care Team Leader, this role is pivotal in delivering a superior customer experience and transforming the lives of individuals living with acute and chronic continence conditions. This exciting opportunity involves building and nurturing relationships with patients and...

  • Customer Care Advisor

    1 week ago

    stonehouse, United Kingdom Wellspect HealthCare Full time

    Job Description Customer Care Advisor - Stonehouse, Gloucester Reporting to the Customer Care Team Leader, this role is pivotal in delivering a superior customer experience and transforming the lives of individuals living with acute and chronic continence conditions. This exciting opportunity involves building and nurturing relationships with patients and...

  • Customer Care Advisor

    4 weeks ago

    Stonehouse, United Kingdom Wellspect HealthCare Full time

    Customer Care Advisor - Stonehouse, Gloucester Reporting to the Customer Care Team Leader, this role is pivotal in delivering a superior customer experience and transforming the lives of individuals living with acute and chronic continence conditions. This exciting opportunity involves building and nurturing relationships with patients and Healthcare...

  • Customer Care Advisor

    4 weeks ago

    Stonehouse, United Kingdom Wellspect HealthCare Full time

    Customer Care Advisor - Stonehouse, Gloucester Reporting to the Customer Care Team Leader, this role is pivotal in delivering a superior customer experience and transforming the lives of individuals living with acute and chronic continence conditions. This exciting opportunity involves building and nurturing relationships with patients and Healthcare...

  • Part Time Customer Service Advisor

    7 months ago

    Stonehouse, United Kingdom Stock N Lock Self Storage Full time

    **Customer Service & Sales Advisor Job Description** **The Role** Stock N Lock Self Storage Ltd is looking for a smart, hard-working, self-starting, motivated and outgoing individual who desires to be part of a fast-growing, professional, award-winning team. Working within a dedicated and hard-working team, you will have the opportunity to work with...

  • Medical Support Advisor

    4 hours ago

    Stonehouse, Gloucestershire, United Kingdom Wellspect HealthCare Full time

    Job Title: Medical Support AdvisorWe are looking for a skilled and detail-oriented individual to join our team as a Medical Support Advisor at Wellspect HealthCare. As a key member of our team, you will be responsible for providing exceptional support to patients, healthcare professionals, and internal teams.Key Responsibilities:Provide high-quality support...

  • Customer Care Advisor

    3 weeks ago

    Stonehouse, UK, Gloucestershire, United Kingdom Wellspect HealthCare Full time

    Customer Care Advisor - Stonehouse, Gloucester Reporting to the Customer Care Team Leader, this role is pivotal in delivering a superior customer experience and transforming the lives of individuals living with acute and chronic continence conditions. This exciting opportunity involves building and nurturing relationships with patients and Healthcare...

  • Wellspect HealthCare Advisor

    5 hours ago

    Stonehouse, Gloucestershire, United Kingdom Wellspect HealthCare Full time

    The role of Wellspect HealthCare Advisor requires a highly motivated individual who can provide exceptional customer service and support. As part of our team in Gloucester, you will play a critical role in ensuring seamless delivery of vital medical supplies to patients and healthcare professionals.Your key responsibilities will include:Responding to...

  • Service Delivery Advisor

    8 hours ago

    Stonehouse, Gloucestershire, United Kingdom Wellspect HealthCare Full time

    About the RoleWe are looking for a dedicated Service Delivery Advisor to join our team in Stonehouse, Gloucester.In this role, you will be responsible for delivering exceptional customer service and building relationships with patients and healthcare professionals.You will work closely with our procurement team to ensure accurate inventory management and...

  • Customer Experience Representative

    7 hours ago

    Stonehouse, Gloucestershire, United Kingdom Wellspect HealthCare Full time

    At Wellspect HealthCare, we are looking for a highly skilled Care and Support Specialist to join our team in Gloucester. As a Customer Care Advisor, you will play a pivotal role in delivering exceptional customer experiences and transforming the lives of individuals living with acute and chronic continence conditions.This exciting opportunity involves...

  • People Advisor

    7 months ago

    Stonehouse, United Kingdom Tricel Gloucester Full time

    **Job description** Tricel is a global provider of high-performance solutions for the Water, Environmental, Construction and Materials industries. Our company ethos “Generations of Innovation” is built around three interlinking themes; Innovation, Quality and Heritage, which have been developed over the last 40 years. We deliver innovative, quality...

  • Assistant HR Advisor

    7 months ago

    Stonehouse, United Kingdom Tricel Gloucester Full time

    Are you a people person with a passion for HR? Do you enjoy being part of a fast paced, dynamic team? Does the idea of a varied role working across multiple UK sites interest you? If so then the HR Assistant role for Tricel might be just the role for you! As a Assistant HR Advisor you will be based at our site in Stonehouse with the expectation of...

  • Health and Safety Advisor

    6 months ago

    Stonehouse, United Kingdom Cotswold Energy Group Full time

    Cotswold Energy group is an exciting, profitable company within a large growth sector supplying renewable solutions to both the Domestic and Commercial market. The company was founded by 3 childhood friends with the ethos of wanting to provide straightforward, transparent solutions to help customers harness the benefits of renewable technologies. As we have...

  • Health and Safety Advisor

    7 months ago

    Stonehouse, United Kingdom Cotswold Energy Group Full time

    Cotswold Energy group is an exciting, profitable company within a large growth sector supplying renewable solutions to both the Domestic and Commercial market. The company was founded by 3 childhood friends with the ethos of wanting to provide straightforward, transparent solutions to help customers harness the benefits of renewable technologies. As we have...