Director of Sales

6 months ago

Birmingham, United Kingdom Marriott International, Inc Full time

**Job Number** 23207791

**Job Category** Sales & Marketing

**Location** Delta Hotels Forest of Arden Country Club, Maxstoke Lane, Birmingham, England, United Kingdom VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Management

We are currently recruiting for a **Director of Sales **to join the Senior Leadership team and lead the sales and events team at the **Delta Hotels By Marriott Forest of Arden.**

Forest of Arden** **is set on a 10,000 acre estate in the heart of the Midlands, surrounded by ancient woodlands, natural lakes, and varieties of wildlife, including the famous deer that live in the majestic countryside setting. Forest of Arden is recognized as one of the premier golf destinations in the UK with two fantastic 18-hole golf courses offering unparalleled opportunities for golfers of all abilities. Offering 214 rooms, 18 meeting rooms including a marquee offering events up to 350 people and Leisure facilities, this hotel has a strong reputation in the local market.

**The Role**:
As Director of Sales, you will be responsible for the strategic direction of the Sales department, creating and executing the hotel’s sales plan on an annual basis to support the hotel’s business plan and financial targets by market segment and execute growth in all areas. You will identify and explore new market segments and have a proactive sales technique, your commercial acumen will allow you to take calculated risks.

As Director of Sales you will grow relationships with current clients and build relationships with new contacts.

Our Director of Sales will report to the Hotel’s General Manager, the Senior Events Manager will report directly into you and you will work with them to manager the Sales and Events team.

You will be responsible for, but not limited to:

- Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
- Determines and develops marketing collateral and communications
- Recommends and sets sales goals for Sales and Events team
- Provides customer intelligence in evaluating the market and economic trends that may lead to changes in sales strategy to meet or exceed customer expectations.
- Reviews the Strategic Alignment Review (STAR) report, competitive shopping reports and uses other resources to maintain an awareness of the hotel’s market position.
- Manages and develops relationships with key internal and external stakeholders.
- Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
- Ensures that the Senior Event Manager and their team are working effectively and efficiently to deliver an exceptional customer experience
- Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.
- Identifies, trains and mentors associates within the Sales and Events teams and builds a pipeline of future talent.
- As part of the Senior Leadership Team, support the General Manager and Peers to ensure a flawless guest experience is delivered throughout the hotel and

You will have a warm people orientated demeanour, a gift for paying attention to the smallest details and a positive outlook and outgoing personality.

**Perks you deserve**:
We’ll support you in and out of the workplace by offering:

- Complimentary Leisure Club Membership because your wellbeing is important
- Discounted Golf Rates
- Tasty and Varied Meals in our Associate Dinning Facility
- Complimentary dry-cleaning service
- Enrolment in Perks at Work - Access to unlimited deals from retailers to restaurants, cinema’s and more
- Discounted Hotel Accommodation and Food & Beverage Discounts
- 23 days holiday plus 8 Bank Holidays increasing with service
- Annual Performance Related Pay Review
- Pension & Life Assurance
- Comprehensive Training and Development program
- Company Pension scheme
- Private Medical Cover

This role offers and competitive annual salary as well as an annual bonus plan.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don’t. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what’s most important. With a strong presence in Canada, the United Kingdom, and the United States, D

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