Customer Support Consultant

2 weeks ago


Gateshead, United Kingdom Reed Business Support Full time

Reed are thrilled to be working with a brilliant company based in Gateshead who are looking for a Customer Support Consultant to join their friendly team

This is a full time, permanent opportunity with some fantastic perks including a holiday package with up to 37 days holiday including (bank holidays)

**Job Role**:

- Responsible for delivering exceptional customer service, targeted to deliver a number of training sessions per week
- Provide online support to customers and often assisting or running training sessions via video
- Outbound appointment making, ensuring all appointment schedules are adhered to
- Generate leads
- Maintain accurate records on the company database

You will:

- Be customer focused and have excellent communication skills
- Ideally have a background in delivering training/teaching
- Be comfortable learning new software

PLEASE NOTE THIS IS NOT A SALES OR TECHNICAL SUPPORT ROLE

This role is permanent, and with a salary of £24,480pa, on a full time basis. Working Monday-Friday 8:30-4:30.



  • Gateshead, United Kingdom Reed Business Support Full time

    Reed are thrilled to be working with a brilliant company based in Gateshead who are looking for a Customer Support & Software Trainer to join their friendly team! This is a full time, permanent opportunity with some fantastic perks including a holiday package with up to 37 days holiday including (bank holidays)! **Job Role**: - Responsible for delivering...


  • Gateshead, United Kingdom Netwirking Ltd Full time

    **£24,500 per year plus bonus** **Monday-Friday** **Office based** Our client is looking to hire a Customer Support Advisor who can confidently support the sales team and their customers with any software related issues or queries they may have. This role would suit someone from a strong customer service or basic technicalsupport background and good IT...


  • Gateshead, United Kingdom Netwirking Ltd Full time

    **£24,500 per year plus bonus** **Monday-Friday** **Office based** Our client is looking to hire a Customer Support Advisor who can confidently support the sales team and their customers with any software related issues or queries they may have. This role would suit someone from a strong customer service or basic technical support background and good IT...


  • Gateshead, United Kingdom Litt Recruitment Full time

    **Customer Care Consultant** **Are you passionate about customer service and developing relationships?** **What you will be doing**: - Responsible for delivering exceptional customer service, targeted to deliver several sessions per week. - Maintain and increase usage of our software within schools. - Provide online support and training to customers...


  • Gateshead, United Kingdom Reed Business Support Full time

    Are you a confident and self motivated sales consultant? Are you looking for a new exciting opportunity? We have a fantastic role available in Gateshead, with a growing client! With a base salary of £24,480, and OTE of 30-35k. This role is fully office based, working M-F. Business Development Consultant: - Up and cross selling to existing accounts -...


  • Gateshead, United Kingdom Pertemps Network Group Full time

    **Job Description**: Our client has been on an incredible journey over the last nine years. Providing the most fantastic software solutions to schools throughout the UK, they have made a positive difference to tens of thousands of children by supporting schools to help pupils achieve excellent grades. The genuine passion that stems from their incredible...


  • Gateshead, United Kingdom Fleet Recruitment Ltd Full time

    **Gateshead** **Salary** **£23,000 (rising to £24,000 after probation)** Our client has been on an incredible journey in the past seven years. Providing the most amazing software solutions to schools throughout the UK, they have made a positive difference to tens of thousands of children, by supporting schools in their efforts to help pupils achieve...


  • Gateshead, United Kingdom Trinity Business Support Full time

    Trinity Business Support are working on behalf of our Gateshead based client to find a Customer Service Scheduler for their on site role. **Role Responsibilities**: - Manage, monitor and prioritise the daily schedules of field-based Engineers - Track and source parts for deliveries - Liaising with warehouse to source parts for devices - Ensure that agreed...


  • Gateshead, United Kingdom Trinity Business Support Full time

    Trinity Business Support are working on behalf of our Gateshead based client to find a Customer Service Scheduler for their on site role. **Role Responsibilities**: - Manage, monitor and prioritise the daily schedules of field-based Engineers - Track and source parts for deliveries - Liaising with warehouse to source parts for devices - Ensure that agreed...


  • Gateshead, United Kingdom Trinity Business Support Full time

    Trinity Business Support are working on behalf of our Gateshead based client in the search for a Customer Service Administrator in the technology sector. **Main duties & responsibilities** - Logging visits onto the system for anyone who visits site & for engineers. - Answer incoming calls from clients and customers. - Data input into spreadsheets and the...


  • Gateshead, United Kingdom Trinity Business Support Full time

    Trinity Business Support are working on behalf of our Gateshead based client in the search for a Customer Service Administrator in the technology sector. **Main duties & responsibilities** - Logging visits onto the system for anyone who visits site & for engineers. - Answer incoming calls from clients and customers. - Data input into spreadsheets and the...


  • Gateshead, United Kingdom Trinity Business Support Full time

    Trinity Business Support are currently looking for an experienced Customer Service Advisor to work for our Gateshead base client. Based on Team Valley, our client is a market leader in the maintenance, distribution and repair of bespoke electrical goods. **Role Responsibilities**: - **Manage, monitor and prioritise the daily schedules of field-based...


  • Gateshead, United Kingdom Trinity Business Support Full time

    Trinity Business Support are working on behalf of our Gateshead based client in the search for a Customer Service Administrator in the technology sector. **Main duties & responsibilities** - Logging visits onto the system - Answer incoming calls - Data input - Resolving customer queries - Logging service requests **Skills and experience** - Excellent admin...


  • Gateshead, Gateshead, United Kingdom Trinity Business Support Full time

    Trinity Business Support are currently looking for an experienced Customer Service Advisor to work for our Gateshead base client.Based on Team Valley, our client is a market leader in the maintenance, distribution and repair of bespoke electrical goods.Role Responsibilities:- **Manage, monitor and prioritise the daily schedules of field-based Engineers Track...


  • Gateshead, Gateshead, United Kingdom Fleet Recruitment Ltd Full time

    Gateshead Salary£23,000 (rising to £24,000 after probation)Our client has been on an incredible journey in the past seven years.Providing the most amazing software solutions to schools throughout the UK, they have made a positive difference to tens of thousands of children, by supporting schools in their efforts to help pupils achieve excellent...

  • Customer Engagement

    4 weeks ago


    Gateshead, United Kingdom Tempting Recruitment Full time

    **Tempting Recruitment **are working on behalf of our client, a **local authority **in the **North East **region, to recruit an experienced **Customer Engagement & Support Resident Liaison Officer. **If you are looking to increase your earnings for the year, **Contract: 3-6 months (Possible Extension)** **Salary: £13.17 p/h (Umbrella)** **Start Date:...


  • Gateshead, United Kingdom RCS RECRUITMENT LTD Full time

    You will play a key role in providing support to customers throughout the process of improvements to homes, schools and public buildings, developing positive working relationships with all stakeholders, whilst ensuring a consistently high level of customer satisfaction. **These posts will be until end of March 2024 initially, with the proposal to recruit to...


  • Gateshead, United Kingdom Trinity Business Support Full time

    Trinity Business Support are working on behalf of our Gateshead based client in the search for a Customer Service Team Leader/Scheduler. **Responsibilities** - Monitor call stats and keep within SLA - Complete 1:1's on a regular basis - Attending weekely team meetings - Inital training of new starters - Running regular reports - Quality checking calls each...


  • Gateshead, United Kingdom Aspire Technology Solutions Full time

    **About Aspire** At Aspire Technology Solutions, we look for dynamic individuals who want to work for one of the fastest growing IT and Cyber Security providers in the UK. Our mission is to deliver technology like no other. It is such an exciting time to join us on our journey as we continue to grow and expand! **About the role** We are looking to...


  • Gateshead, United Kingdom Red Rhino Recruitment Full time

    We are looking to hire a Customer Support Administrator/ Customer Service Assistant who would like to forge a long - term career within an award-winning environment. This company is a global brand and market leader offering attractive future prospects for the right people. Our client has particular interest in people who come from a similar...