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Customer Support Consultant
2 weeks ago
Reed are thrilled to be working with a brilliant company based in Gateshead who are looking for a Customer Support Consultant to join their friendly team
This is a full time, permanent opportunity with some fantastic perks including a holiday package with up to 37 days holiday including (bank holidays)
**Job Role**:
- Responsible for delivering exceptional customer service, targeted to deliver a number of training sessions per week
- Provide online support to customers and often assisting or running training sessions via video
- Outbound appointment making, ensuring all appointment schedules are adhered to
- Generate leads
- Maintain accurate records on the company database
You will:
- Be customer focused and have excellent communication skills
- Ideally have a background in delivering training/teaching
- Be comfortable learning new software
PLEASE NOTE THIS IS NOT A SALES OR TECHNICAL SUPPORT ROLE
This role is permanent, and with a salary of £24,480pa, on a full time basis. Working Monday-Friday 8:30-4:30.
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