Customer Service Ambassador

18 hours ago


Gateshead, Gateshead, United Kingdom This is an IT support group Full time
Job Title: Customer Service Ambassador
Estimated Salary: £44 per hour plus tronc and benefits

Company Overview:

This is an IT support group, but we have a unique opportunity for you to join our restaurant team as a Customer Service Ambassador. You will be the face of our business, ensuring that every customer has a great experience.


Salary and Benefits:

You will earn an estimated £44 per hour plus tronc and benefits. This includes a generous tronc system, free menu on shift, and discounts on cinema tickets, travel websites, and big brands.


Job Description:

As a Customer Service Ambassador, you will be responsible for supporting the whole restaurant team to ensure that every customer has a Great Time. This includes greeting customers at the door, making cocktails on the bar, delivering picture perfect dishes to table, and guiding the customer through their dining experience.


Required Skills and Qualifications:
  • Passion for food and knowledge of our menu
  • Excellent communication skills
  • Ability to work well under pressure

You will be working with the whole restaurant team to help deliver Great Times for our customers and take absolute pride in the service you provide.


Benefits:

We offer a range of benefits to our employees, including:

  • Treat yourself and your friends with 50% off at Zizzi & ASK Italian (drinks included)
  • Never go hungry with free & heavily discounted menu on shift
  • Get rewarded by your customers with a generous tronc system
  • Wagestream available to instantly access earned wages
  • Make the most of your time off work with discounts on cinema tickets, travel websites and big brands available
  • Stay in touch with what's going on with our online Zizzi community that also provides access to your rotas and payslips
  • Need some support? We have a free Employee Assistance Programme with access to GPs and wellbeing support
  • Time for a break with 28 days holiday (pro rata)
  • Plenty of opportunity to develop and progress your career if that's what you want
  • Plan for the future with Company pension contributions
  • Look the part with Zizzi branded T-Shirts and aprons provided

Others:

You will play a part in making sure that your restaurant is Looking Fabulous at all times and is hitting the mark set out in our policies, processes and guidelines.



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