Retail Customer Service Ambassador

3 days ago


Gateshead, Gateshead, United Kingdom Entain Group Full time
About Us

Entain Group is a leading player in the sports betting, gaming, and interactive entertainment industry. Our mission is to provide an exceptional experience for our customers.

Job Overview

We are seeking a Retail Customer Service Executive to join our team. This role involves providing top-notch customer service and driving standards on a daily basis.

You will be working closely with the Shop Manager and other team members to achieve sales targets and maintain high shop standards.

  • Help showcase our products and betting terminals to customers.
  • Handle customer complaints or concerns with empathy and problem-solving skills.

This position requires availability from Friday 5pm - 10pm and Saturday, Sunday 8am - 10pm, including weekends and bank holidays.

Your typical weekly rota will consist of long opening shifts, long closing shifts, and shorter evening shifts, varying week to week.

Additional Benefits
  • A competitive salary of £11.80 per hour.
  • Optional overtime subject to availability.
  • Pension Scheme and annual ShareSave.
  • Discounts with hundreds of retailers through Entain Deals.
  • Healthcare and wellbeing support.

We offer a great starting package, and plenty of support to inspire peak performance. Join us, and you can expect to receive great benefits like...



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