Customer Experience Specialist

22 hours ago


Gateshead, Gateshead, United Kingdom FOOT LOCKER Full time
Job Summary

We are seeking a Customer Experience Specialist to join our team at Foot Locker. As a Sales Floor Associate, you will be responsible for delivering exceptional customer experiences and driving sales growth.

Key Responsibilities
  • Provide personalized recommendations to customers
  • Assist with sales and customer inquiries
  • Work collaboratively with colleagues to meet sales targets
  • Develop product knowledge and stay up-to-date with the latest trends
Requirements
  • 0-3 years of retail experience
  • Confident and comfortable engaging customers to deliver an elevated experience
  • Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products
  • Initiates completion of tasks or activities without necessary supervision
  • Flexible availability - including nights, weekends, and holidays
Benefits
  • Estimated salary: £9.00 - £15.50 per hour
  • 28 days holiday - plus an extra day per year for the first 5 years
  • Associate discount of between 30 - 50%
  • Hapi App - offering discounts & prize draws
  • Employee Assistance Program - Retail Trust
  • Company Sick Pay scheme
  • Head Office Internships
  • Striper Ambassador Programme
  • Development Opportunities


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