Customer Experience Specialist

3 days ago


Gateshead, Gateshead, United Kingdom This is an IT support group Full time

About the Role

We are seeking an experienced and motivated individual to join our Front of House team as a Cashier/Service Team Member.

Your main responsibility will be to provide an exceptional customer experience by handling orders, serving food and drinks, and maintaining high standards of cleanliness and hygiene throughout the restaurant.

You will work closely with other members of the team to ensure seamless service delivery and maintain a welcoming atmosphere for customers.

Key Responsibilities:

  • Provide Excellent Customer Service: Respond promptly to customer inquiries, resolve issues efficiently, and ensure every guest leaves with a positive impression.
  • Operate Cash Handling System: Manage cash, credit card transactions, and mobile payments accurately and securely.
  • Maintain High Standards of Cleanliness: Ensure all areas of the restaurant, including dining areas, kitchen, and restrooms, are clean and well-maintained.
  • Support Colleagues: Work collaboratively with other team members to achieve goals and objectives.


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