Venue Experience Specialist
14 hours ago
We are looking for a Hospitality Team Associate to join our team at Grosvenor Casinos Limited.
About the Role:
- To provide exceptional customer experiences across different areas of the venue.
- To work collaboratively with colleagues to ensure a seamless experience for customers.
What We Offer:
- A competitive salary of £11.44 per hour.
- Paid breaks.
- An industry-leading Employee Rewards platform offering discounts on travel, shopping, and dining.
- 50% discount on food and soft drinks for you and up to three friends.
- Pension and Life Assurance.
- Company Sick Pay Scheme.
- Access to an Employee Assistance Programme and in-venue Mental Health FirstAiders.
- Funded Apprenticeships and training for career development.
- Uniform provided.
Requirements:
- A friendly, adaptable, and caring personality.
- Strong communication skills.
- A customer-focused attitude.
- Ability to work in a fast-paced environment.
- Cash handling.
- Experience in hospitality or customer service is beneficial but not required, as training is provided.
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