Food and Beverage Operations Manager

6 days ago


Gateshead, Gateshead, United Kingdom The Glasshouse International Centre for Music Full time
About The Glasshouse

We are a vibrant music venue where you can experience a diverse range of performances, from rock legends to opera singers. Our team is dedicated to providing top-notch gigs, concerts, and classes in our own venue at Gateshead Quays, as well as in communities across the North East and through live-streamed performances and digital lessons.

Salary: £22,145 per annum (pro rata)

This role offers a competitive salary and opportunities for professional growth in a dynamic and supportive environment.

Job Description

We are seeking an experienced Food and Beverage Supervisor to lead our teams across various F&B outlets, including bars, cafés, and brasseries. As a key member of our hospitality team, you will be responsible for:

  • Leading teams to deliver exceptional customer service and upselling
  • Ensuring efficient and warm service, with a focus on hygiene standards and compliance with licensing law
  • Supervising staff training and development, including food safety and hygiene measures

As a passionate and experienced supervisor, you will have the opportunity to progress your hospitality career in a fast-paced environment. If you thrive in a dynamic setting and are committed to delivering exceptional customer experiences, we encourage you to apply.

Required Skills and Qualifications

To succeed in this role, you will need:

  • Experience in Food and Beverage or Hospitality, preferably as a supervisor or team leader
  • Excellent customer service skills and ability to work efficiently under pressure
  • Knowledge of food hygiene and allergen awareness, as well as barista and cocktail training
Benefits

In addition to a competitive salary, this role offers:

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A chance to work with a diverse team and contribute to the success of a unique music venue
Diversity, Equality, and Inclusion

We welcome applications from candidates who share our commitment to diversity, equality, and inclusion. We believe that a diverse and inclusive workforce enhances our creativity, innovation, and ability to provide exceptional customer experiences.



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