Facilities Assistant

4 months ago

London, United Kingdom JLL Full time

JLL supports the Whole You, personally and professionally.

Facilities Assistant / Mailroom Operative

What this job involves

Facility management
Be responsible for all client mailroom operations in London HQ.

Ensure excellent customer service delivery at all times.

Support local and EMEA FM service delivery team.

Assist Facilities Management Team with tactical planning for the team’s goals and objectives

Assists with receiving and dispatching of work requests to technical staff, vendors or other services providers

Work order entry and monitoring.

Monitor work order SLA adherence

Assists with the coordination, scheduling, follow-up and satisfaction of maintenance and cleaning activities

Coordinates with onsite and regional Facilities team to advance service quality and enhance the client partnership

Provide information and direction to vendors, facilities staff and other service providers as required to ensure excellent coordination and execution of work, with mínimal disruption.

Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

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