Band 4 Senior Medical Secretary

3 weeks ago

Birmingham, United Kingdom University Hospitals Birmingham Full time

**Job summary**:
ARE YOU AN AWESOME... experienced medical secretary then we WANT YOU

The role will be working in the gastroenterology department at HGS. You will be working for two consultants/registrars/ITF's or Locums who are all friendly and approachable and lovely to work for. The role can be based preferably at Heartlands, but will consider other sites, we can be flexible with hours and days, but a Friday is a must, some home working can also be considered, this can be discussed at interview stage.

**Main duties, tasks & skills required**:
We require someone who is hardworking, methodical, good at audio typing, good communication skills, approachable and friendly and will work within an already established team who are amazing

The role itself consists of audio typing of clinics and general admin. This is done via dragon dictation system. So you will need to be an excellent audio typist.

Other duties consist of diary management, clinic cancellations and setting up of extra clinics. Monitoring results and providing the consultants with weekly results lists to report on. Looking at rotas and reorganising clinics due to ward weeks, on call, annual and study leave.

Good communication skills are needed as the phones are very busy. You will need to be part of a team where you will be required to cover other secretaries phones when on leave, this is done with a buddy system.

Team working is a big part of this role. Everyone pitches in and helps each other out and this is how we want to continue within this department as it works very well.

**About us**:
We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.

Our commitment to our staff is to create the best place for them to work, and we are dedicated to:
Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;
Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.

UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.

**Job description**:
*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

**Person specification**:
**Qualifications**:
**Essential**:

- Good General Education (eg. GCSE English and Maths A-C) GCSE Level 9-4
- Business Administration NVQ level 3 or equivalent experience in a clerical environment
- AMSPAR Certificate/equivalent qualification or equivalent knowledge of medical terminology
- Working knowledge of medical terminology

**Experience**:
**Essential**:

- Experience of working as a Medical Secretary
- Experience of dealing with the Public/Customer service experience
- Experience of working with a range of Microsoft Office packages (e.g. Word, Excel and Outlook)
- Experience of using IT systems
- Experience of working in Healthcare
- Good Organisational skills
- Able to use own initiative and deal with the unpredictable
- Able to work under pressure and to multi-task
- Able to work to deadlines

**Disclosure and Barring Service Check**:

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