Senior Administrator/multi-disciplinary Team

1 week ago

Carshalton, United Kingdom Epsom and St Helier University Hospitals NHS Trust Full time

**Band 4**:
**Main area**
- Administration
- **Grade**
- Band 4
- **Contract**
- Permanent
- **Hours**
- Full time - 37.5 hours per week
- **Job ref**
- 343-NN-6377566-A&C**Site**
- Green Wrythe Lane Clinic (The Circle)
- **Town**
- Carshalton
- **Salary**
- £29,460 - £31,909 pro rata per annum inclusive (Outer)
- **Salary period**
- Yearly
- **Closing**
- 30/06/2024 23:59
- **Interview date**
- 10/07/2024At Epsom and St Helier Hospitals, above all we value respect. We put respect at the heart of all we do, by living up to our shared behaviours of kindness, professionalism, positivity and teamwork. This enables us to provide great patient care and make ESTH a great place to work. When you sign up to work with us, you sign up to this and we welcome applicants who share our values

**Job overview**:
**Senior Administrator/Multi-Disciplinary Team Coordinator**

**Band 4, Full time**

Sutton Health and Care (SHC) are looking for an enthusiastic innovative Band 4 Senior Administrator/Multidisciplinary Team Coordinator to complement and provide cross cover for our Care Home Support Team (CHST) and Palliative Care Coordination (PCC) teams.

**Proposed Interview Date - 10th July 2024**

**Main duties of the job**:
The Senior Administrator/Multidisciplinary Team Coordinator will provide full administrative services to the Care Home Support Team (CHST) and the Palliative Care Coordination (PCC) Teams. This will involve, amongst other things, liaising with patients and their carers and families, analysing data for key performance indicators, arranging meetings, signposting and maintaining confidential patient records.

**Working for our organisation**:
Epsom and St. Helier University Hospitals NHS Trust (ESTH) provides a range of medical services to approximately 500,000 people living across south west London and north east Surrey.

We serve an area that is rich in diversity, with a mix of urban and rural areas, and differing levels of quality of life. We cover some of the most prosperous postcodes in the country, as well as some poorer areas. Together with our NHS colleagues in Surrey, Sutton and Merton, we work to make sure that we deliver the best possible care to the communities we serve.

Sutton Health and Care (SHC) was an innovative joint venture between local partner health and social care organisations, which sees community services fully integrated to support the delivery of a new model of care for the people of Sutton. Hosted by ESTH, the model ensures the breaking down of traditional organisational barriers to enable the provision of care that is wrapped around the patient.

We pride ourselves in having a highly dedicated team and offer a stimulating and dynamic working environment with a wide range of staff benefits and development opportunities. We are looking for employees who aspire to excellence, share our vision and values and can play a crucial role in our ongoing achievements.

**Detailed job description and main responsibilities**:
**Administration**
- Organise clinic/domiciliary appointments as required
- Attend meetings as and when required
- Maintain and update referral caseloads
- Scrutinise business intelligence and follow up actions accordingly
- Provide supervisory support to the Band 3 administrators
- Organise training for care givers/other healthcare professionals
- Create ongoing referrals to external sources
- Procure and maintain supplies needed for the services
- Send discharge letters and any other information to GPs
- Send health action plans and information leaflets to patients and care homes
- Manage confidential patient information at a local level and ensuring relevant information is uploaded to patients' electronic records in a safe and secure manner that does not compromise or breach the Trust's Information Governance standards
- Have knowledge of functional/medical/legal terms, organisational policies and procures and knowledge and experience to deal with non routine issues such as problem solving specific to the area of work or developing/supporting alternative or additional procedures
- Be responsible for ensuring that administrative workload is prioritised across the services - autonomously prioritising according to patient, team and service needs; seeking guidance as required
- Input and extrapolate data and information to and from the electronic patient record system as required, including the population of Team planner and team members' diaries
- Work in partnership with the senior team to maintain up to date electronic patient caseloads
- Maintain effectively and efficiently accurate electronic team rota as required
- Work collaboratively with administrative team members to ensure that cover and back up is provided and the office is staffed, during the core working hours
- Create and maintain professional customer service and contribution to key performance indicators
- Actively contribute and participate in the development and implementation of administrative servi

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