Service Desk Manager

**Service Desk Manager** A brand new and exciting role has just arisen for an experienced Service Desk Manager to join a leading charity based in Farringdon, Central London. As the Service Desk Manager you will have experience of working in an ITIL environment while also being ableto lead a team of Service Desk professionals. This is a great chance for...

**Service Desk Engineer** Are you a Service Desk Engineer looking for your next exciting opportunity? This leading charity is going through a sustained period of growth and are currently looking to invest in a Service Desk Engineer to join their growing team, based in Tower bridge, London. As the Service Desk Engineer, you will be responding to any...

You will be responsible for managing and overseeing the 24/7/365 service desk team providing an internal IT department for various clients. You will be driving a culture of service excellence, continuous improvement and delighting customers. In this role, you will also be responsible for the line management of technical and team lead staff members,...

As the Service Desk Manager, you will lead a team responsible for delivering first- and second-line technical support. Your role includes ensuring the team supports existing and emerging IT services effectively while providing technical input to project teams. You will also drive the professional development of the support team to prepare them for current...

Allen Lane are delighted to be supporting a large regulatory body based in central London who are looking to appoint an experienced Service Desk Manager to lead the IT Support team on a daily basis and work with their outsource providers. This role offersexcellent progression and the opportunity to grow the IT Support team over the coming months & years as...

We have a fantastic opportunity for an experienced Service Desk Manager to join a great company in South East London. You will be responsible for managing and owning the Service Desk function of the IT Services division, working with all departments and customers on a personal basis, ensuring excellent service delivery. Responsible for the team of technical...

A growing business based in West London is seeking a technically adept and hands-on IT Service Desk Manager to oversee the IT Service Desk team, ensuring efficient and effective IT support to all users globally. Youll manage the Helpdesk team, providing guidance and support to ensure high levels of performance, whilst developing and implementing policies,...

Job Summary: We are seeking a highly motivated and experienced Service Desk Manager to join our team at Fitzrovia IT Limited. The successful candidate will have experience in managing a support desk team, call prioritisation, call queue management and SLA management.About the Company:Fitzrovia IT Limited is a leading MSP based in Central London. We provide a...

1. Manage incidents and requests in line with the agreed incident management and request fulfilment processes and local procedures. 2. Provide remote assistance over the phone and advice to users through instant messenger and through the use of remote support tools such as Dameware. 3. Assist with issuing and resetting passwords using agreed procedures to...

**The Company** A growing leading Insurance Technology company are seeking a Service Desk Manager to join under the Head of Product Development to manager and oversee the Service Desk Team. **The Role** - Manage service for all the products - Liaising with external customers in person and over the phone - Training new members - Keeping the user guides and...

**Service Desk Manager | Private Sector | Outside IR35** **12 months | Remote | Circa £400pd** SR2 has been engaged by a major energy supplier who is on the lookout for a Service Desk Manager to join them on a 12-month contract. Responsible for running and managing the technical support team. This role will primarily involve assuring the team quickly and...

As the Service Desk Manager, you will lead a team responsible for delivering first- and second-line technical support. Your role includes ensuring the team supports existing and emerging IT services effectively while providing technical input to project teams. You will also drive the professional development of the support team to prepare them for current...

As the Service Desk Manager, you will lead a team responsible for delivering first- and second-line technical support. Your role includes ensuring the team supports existing and emerging IT services effectively while providing technical input to project teams. You will also drive the professional development of the support team to prepare them for current...

OverviewEutopia Solutions is a leading provider of innovative solutions in Andover, Hampshire. We are currently seeking a highly skilled Service Desk Team Lead to join our team.The successful candidate will be responsible for overseeing the daily operations of the Service Desk team and ensuring that service levels are exceeded in accordance with the ITIL...

Global Service Desk ManagerWiz is looking for a skilled Global Service Desk Manager to lead our IT operations team. The successful candidate will be responsible for managing and optimizing global Service Desk operations, overseeing employee onboarding processes, and driving customer satisfaction initiatives.Key responsibilities include establishing,...

A highly skilled and experienced Service Desk Lead is required to join the ASHDOWN GROUP Infrastructure team in Kingston, Surrey.Key Responsibilities:Raise the bar for front-line service desk operations, ensuring a proactive, efficient, and mature service to the organisation adhering to SLAs.Owning Manage Engine Service Desk Plus (SDP) and championing ITIL...

As the Service Desk Manager, you will lead a team responsible for delivering first- and second-line technical support. Your role includes ensuring the team supports existing and emerging IT services effectively while providing technical input to project teams. You will also drive the professional development of the support team to prepare them for current...

As the Service Desk Manager, you will lead a team responsible for delivering first- and second-line technical support. Your role includes ensuring the team supports existing and emerging IT services effectively while providing technical input to project teams. You will also drive the professional development of the support team to prepare them for current...

As the Service Desk Manager, you will lead a team responsible for delivering first- and second-line technical support. Your role includes ensuring the team supports existing and emerging IT services effectively while providing technical input to project teams. You will also drive the professional development of the support team to prepare them for current...

La Fosse is looking for a Service Desk Management Expert to lead and manage our global service desk operations.The successful candidate will have a proven track record of delivering high-quality IT service delivery and experience working with ITIL and ITSM frameworks.Main ResponsibilitiesService Desk Operations:Managing a geographically distributed service...