Service Desk Manager

**Service Desk Manager** A brand new and exciting role has just arisen for an experienced Service Desk Manager to join a leading charity based in Farringdon, Central London. As the Service Desk Manager you will have experience of working in an ITIL environment while also being ableto lead a team of Service Desk professionals. This is a great chance for...

Reporting to the Director of ITSM, you will be a company aiming to double in size over the next 2 years, in a newly established role and function. You will be responsible for the entirely outsourced Service Desk. You will need to be extremely confident managing 3rd party vendors and service providers, in line with business needs. You will also manage a small...

**Service Desk Manager** **£55,000 - £60,000** **London** I am working in partnership with a client who are looking for an accomplished Service Desk Manager who can take overall responsibility for the day-to-day running of parts of the Service Desk function including the achievement of all applicable Service Levelsand Customer Satisfaction scores. **You...

**Service Desk Engineer** Are you a Service Desk Engineer looking for your next exciting opportunity? This leading charity is going through a sustained period of growth and are currently looking to invest in a Service Desk Engineer to join their growing team, based in Tower bridge, London. As the Service Desk Engineer, you will be responding to any...

**Role**: Service Desk Manager **Location**: City of London, Hybrid Working **Salary**: £45,000+ (DOE) This is the best opportunity for a developing Service Desk Manager / Team Leader who is ready to take the next step in their career. I am working with an exciting company who have a rapidly growing service desk team and are on the hunt for a people...

**IT Service Desk Manager** **12 month FTC** **£45,400** **Hybrid - 3 days London office / 2 days home based** The role of IT Service Desk Manager is working for a UK health charity. Your role will be responsible for managing and leading the IT support desk function (team of 5). You will need good leadership and management skills, along with a broad...

We have a fantastic opportunity for an experienced Service Desk Manager to join a great company in South East London. You will be responsible for managing and owning the Service Desk function of the IT Services division, working with all departments and customers on a personal basis, ensuring excellent service delivery. Responsible for the team of technical...

**Service Desk Manager** We are a Managed IT Services provider to the creative sector, serving over 5000 users and 100+ companies based in over 15 countries. We are a dynamic and fast-growing company that truly values and reliant upon our people, our culture and our commitment toexcellence. - Salary: up to £50,000 DOE - Location: Old Street, London - 3...

**Role**: Service Desk Manager **Location**: Central London **Salary**: £65,000 **Training**: Microsoft Training & Certificates One of Europe's leading Managed IT & Cloud Solutions Providers is searching for an experienced and technically minded Service Desk Manager to join the team ASAP! This is a fantastic opportunity to work within a growing team, at a...

Are you wanting to expand your abilities and grow with a fantastic company in a diverse industry? Read below for an amazing opportunity... About the Company Our client has been a leading provider of IT Support and Managed Services within London since 2004. They provide a comprehensive range of enterprise level IT solutions to a range of clients from...

As the Service Desk Manager, you will lead a team responsible for delivering first- and second-line technical support. Your role includes ensuring the team supports existing and emerging IT services effectively while providing technical input to project teams. You will also drive the professional development of the support team to prepare them for current...

**Service Desk Manager** **Permanent** **City of London** **TOP TIER INSURANCE COMPANY** **£65,000 - £75,000 + bonus + benefits** To work for a leading, global, financial services company based in the City of London office. Reporting into the Global Service Desk Manager. MUST HAVE MANAGEMENT EXPERIENCE. 5 working days in the office. **Key elements...

Allen Lane are delighted to be supporting a large regulatory body based in central London who are looking to appoint an experienced Service Desk Manager to lead the IT Support team on a daily basis and work with their outsource providers. This role offersexcellent progression and the opportunity to grow the IT Support team over the coming months & years as...

We have a fantastic opportunity for an experienced Service Desk Manager to join a great company in South East London. You will be responsible for managing and owning the Service Desk function of the IT Services division, working with all departments and customers on a personal basis, ensuring excellent service delivery. Responsible for the team of technical...

A growing business based in West London is seeking a technically adept and hands-on IT Service Desk Manager to oversee the IT Service Desk team, ensuring efficient and effective IT support to all users globally. Youll manage the Helpdesk team, providing guidance and support to ensure high levels of performance, whilst developing and implementing policies,...

Are you an experienced IT Support Manager / Team Leader looking for an exciting new role in central London? We have an amazing new opportunity with one of our prestige law firms! About the Company A full-service law firm with a diverse client base, the company prides itself on providing market-leading advice across a broad range of sectors and markets....

**The Company** A growing leading Insurance Technology company are seeking a Service Desk Manager to join under the Head of Product Development to manager and oversee the Service Desk Team. **The Role** - Manage service for all the products - Liaising with external customers in person and over the phone - Training new members - Keeping the user guides and...

**Service Desk Manager | Private Sector | Outside IR35** **12 months | Remote | Circa £400pd** SR2 has been engaged by a major energy supplier who is on the lookout for a Service Desk Manager to join them on a 12-month contract. Responsible for running and managing the technical support team. This role will primarily involve assuring the team quickly and...

1. Manage incidents and requests in line with the agreed incident management and request fulfilment processes and local procedures. 2. Provide remote assistance over the phone and advice to users through instant messenger and through the use of remote support tools such as Dameware. 3. Assist with issuing and resetting passwords using agreed procedures to...

As the Service Desk Manager, you will lead a team responsible for delivering first- and second-line technical support. Your role includes ensuring the team supports existing and emerging IT services effectively while providing technical input to project teams. You will also drive the professional development of the support team to prepare them for current...