Service Administrator
7 months ago
Working in a busy office environment, the applicant will be responsible for the planning of service and repair jobs via our inhouse IT system. The role requires an individual who works well under pressure, has a good eye for detail and is able to multi-task.
- Schedule service and repair jobs for Engineers and add to planners.
- Liaising with customers and tenants on a daily basis.
- Type up related paperwork and update spreadsheets.
- Log any further work/parts required, update with costs and contact customers to arrange.
- Order materials and pass all relevant paperwork to the Warehouse.
- Complete monthly valuations and raise invoice(s).
- Deal daily with tenant queries and assist Contract Managers wherever necessary.
- Make sure Engineers Work Planners are full on a daily basis.
- Receive material invoices from suppliers and update costings database.
- Process engineer out of hours/call out timesheets and related paperwork and pass for payment.
- Assist with day to day administration of the Office.
- Any other reasonable duties
- A minimum of 5 GCSE's Grade A - C (including Maths and English) or equivalent.
- Administration/Customer Service Qualification desirable.
- Be friendly and hardworking with excellent attention to detail.
- Excellent organisational skills.
- Exceptional telephone manner and attitude towards customers and clients.
- Must work well under pressure.
- Solid Computer skills.
- Administration experience
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Service Administrator
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Charity Service Administrator
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