Care Co-ordinator

5 months ago


Bristol, United Kingdom Healthwest Full time

**JOB DESCRIPTION**

**Primary Care Network Care Co-ordinator**

**Job Title: Frailty Care Co-ordinator**

**Responsible to**: Healthwest PCN Board

**Accountable to**: PCN Manager

**Location**: Hybrid model working at Pembroke Road Surgery and working from home

**Hours**: 37.5

**Remuneration**: £22,500-£24k FTE depending on skills & experience

**Contract Type**: Permanent

Healthwest PCN is a mature Primary Care Network in the heart of Bristol, comprising Pembroke Road Surgery, The Family Practice, The Student Health Service and Whiteladies Health Centre.

We are looking for a highly motivated individual to join our small, friendly team of Care Coordinators, who are helping us to address health inequalities for our patients. This includes aiding patients to access our services, and overcome any barriers to receiving the best possible healthcare and support.

You will be the first point of contact for our frail patients when they are discharged from hospital, ensuring that the care plan they have in place meets their needs, and arranging any appointments that they may need post discharge, e.g. a Pharmacist appointment to discuss changes to their medication.

You will receive referrals from other health care staff to aid patients to access services, and ensure that health and care planning is timely, efficient and patient-centred. You will build relationships with our more vulnerable and complex patients to better understand their needs, enabling you to signpost them to the relevant services.

The role includes supporting digital initiatives while coordinating and navigating the patients’ journey through primary care. A key part of the role includes regular liaison with community services, transport services and other outside providers, and keeping up to date on all local service provisions.

**Roles and responsibilities**

To work with the GPs and other primary care professionals within the PCN to proactively identify and work with a cohort of patients to deliver personal care.

To work closely and in partnership with the Social Prescribing Link Workers (SPLWs) and the wider Community Services including Sirona, to explore care options based on what matters to the person.

Pro-actively build relationships with outside providers to ensure good signposting for patients to access additional services.

To support patients to utilise decision aids in preparation for a shared decisions-making conversation and to help create single personalised care and support plans, in line with best practice.

To help people manage their needs through answering queries, making and managing appointments, and ensuring that people have good quality written or verbal information to help them make choices about their care. This may include supporting people to take up training and employment, self-management education courses and access appropriate benefits where eligible.

To support people to understand their level of knowledge, skills and confidence (their “Activation” level) when engaging with their health and wellbeing, by utilising the Patient Activation Measure.

Support and feed into the development of the MDT approach to working with our patients

Support the on-going Covid Vaccination programme, answering queries from patients and aiding the PCN Manager with the organisation of clinics.

Contact patients regarding relevant health checks e.g. BMI, BP, Cholesterol etc.

Coordinate flu bookings for practices.

**Person Specification**

Qualifications and Experience

Evidence of a sound education to A level standard or equivalent

Evidence of a commitment to continuing professional development

Administrative support experience

Experience and success of communicating with people

Experience of working in teams; able to promote teamwork

Working in a computer environment

Knowledge and Understanding

Relevant knowledge of Primary Care Networks, General Practice and the wider Health and Social Care policies

An appreciation of the NHS agenda and Government targets

Skills and Competencies

Computer literate with an ability to use EMIS **(desirable) **and Microsoft office packages **(essential)**

Understand the aims of current healthcare policy within the PCN

Able to analyse, interpret and present data

Has attention to detail, able to work accurately

Has a planned and organised approach with an ability to prioritise their own workload to meet strict deadlines

Able to think analytically; anticipating obstacles and thinking ahead; using analytical techniques to draw logical solutions to problems

Excellent communication skills, verbal and written, with the ability to adjust communication style and content to suit the audience

Excellent verbal and written communication skills with team members and other healthcare professionals. Whilst recognising people’s needs for alternative methods of communication

An excellent understanding of data protection and confidentiality issues

Attributes

Works effectively indepen



  • Bristol, United Kingdom The Merrywood Practice Full time

    To register patients on the computer system as having arrived for their appointments To follow practice protocols and pathways to ensure consistency of service To make future appointments on the computer system for patients following agreed pathways and protocols To ask patients agreed questions and signpost to alternative services To issue repeat...

  • Care Co-ordinator

    5 months ago


    Bristol, United Kingdom Verified Care and Support Full time

    As the Care Coordinator, you will be responsible for the overall management and scheduling of client rotas, and will participate in the on-call rota. With outstanding planning and organisational skills, you will ensure care resources are used efficiently, using excellent communication skills throughout all call planning and delivery. You will have a positive...

  • Care Co-ordinator

    6 months ago


    Bristol, United Kingdom Healthwest Full time

    **JOB DESCRIPTION** **Primary Care Network Care Co-ordinator** **Job Title: PCN Care Co-ordinator** **Responsible to**: Healthwest PCN Board **Accountable to**: PCN Manager **Location**: Pembroke Road Surgery **Hours**: 25+ **Remuneration**: £21,500-£24k FTE depending on skills & experience **Contract Type**: Permanent Primary Care Networks are...


  • Bristol, United Kingdom NHS Bristol, North Somerset and South Gloucestershire Integrated Care Board Full time

    The Oliver McGowan Training Co-ordinator will work with the Oliver McGowan Project Manager and Lead Trainer to co-ordinate the delivery of the Oliver McGowan Mandatory Training on Learning Disabilities and Autism. You will be responsible for the co-ordination of training teams (trios) and supporting these teams to deliver training to around 50,000 health and...


  • Bristol, United Kingdom Care UK Full time

    Are you a passionate and caring individual looking for a rewarding career with excellent training and opportunities for development? Join Care UK, a multi award winning care provider as a Lifestyle Co-ordinator. Variety, fun, and a rewarding career is what you can expect. We are looking for people to make a difference to residents’ lives every day. When...

  • Qof Care Co-ordinator

    5 months ago


    Bristol, United Kingdom Tyntesfield Medical Group Full time

    Co-ordinate care for disease prevention and actively promote attendance at Health Promotion clinics Have a good understanding of QOF targets and ensure patients are called for review in a timely manner Regularly search for patients with poor disease control and target them for additional support, e.g., for weight loss/drug compliance Actively search for...


  • Bristol, United Kingdom Care UK Full time

    **Activities Coordinator** Location: Southmead, Bristol Hours - 37.5 hours per week including alternative weekends Pay - £10.63 per hour plus excellent benefits. Shifts - 8am - 6pm with alternate weekends. Are you a passionate and caring individual looking for a rewarding career with excellent training and opportunities for development? Join Care UK, a...

  • Rota Co-ordinator

    5 months ago


    Bristol, United Kingdom University Hospitals Bristol and Weston NHS Foundation Trust Full time

    An opportunity has arisen within the Urgent Care Team in the Adult Emergency Department within the Division of Medicine. This is an exciting opportunity to work in a multi-disciplinary team. Are you flexible, hardworking, and organised? Do you thrive in a changing busy environment? An exciting opportunity has arisen for a part-time role that provides rota...

  • Care Co-ordinator

    2 days ago


    Bristol, United Kingdom Downend Health Group Full time

    Job summary At Downend Health Group we are looking for a CareCo-ordinator to provide support to our patient groups, specifically those withidentified care needs. If you are compassionate, resilient anddedicated to making change, this could be the role for you. As a Care-Co-ordinator, you will be supported in anestablished team and work closely with...


  • Bristol, United Kingdom MHA Full time

    **Job reference** REQ019230 **Activities Co-ordinator based at Horfield Lodge, Bristol**: **Job description** **Available Hours**: **Permanent - Full time - 52.5 Hours** - Looking to use your skills to benefit older people in a homely environment? - We are currently recruiting for an Activities Co-ordinator to join our team and to work within the Home to...


  • Bristol, United Kingdom University Hospitals Bristol and Weston NHS Foundation Trust Full time

    University Hospitals Bristol & Weston, Division of Medicine Adult Emergency Department Secretary - Band 4 - (0.92wte 34.5hrs) - Fixed Term An opportunity has arisen within the Urgent Care Team in the Adult Emergency Department in the Division of Medicine. Are you flexible, hardworking, and organised? Do you thrive in a changing busy environment? You will...

  • Activity Co-ordinator

    5 months ago


    Bristol, United Kingdom Sunnymede Nursing Home Full time

    Activity co-ordinator needed for friendly care home 16 hours per week Ideally the hours would be 2-6 but there may be some flexibility with timings A lively, positive and upbeat attitude a must The job involves offering different activities and enriching the lives of our residents.. and provide them with some fun!! **Job Type**: Part-time Pay: £12.50...


  • Bristol, United Kingdom University Hospitals Bristol and Weston NHS Foundation Trust Full time

    Job overview To provide a strong leadership role within the Outpatient Co-ordination team, ensuring that all aspects of clinic management are covered and the clinics running within BHOC have correct templates, weekly streams and are booked correctly for the individual specialities. To be the main point of contact for clinical teams with clinic queries, and...


  • Bristol, United Kingdom University Hospitals Bristol and Weston NHS Foundation Trust Full time

    An opportunity has arisen with the Cancer Services Team and we are looking to recruit a new permanent full-time Cancer MDT Co-ordinator. The Cancer MDT Co-ordinator Team in the Division of Surgery at University Hospitals Bristol is a busy department providing administrative and data services to surgical departments across the division. The role is to ensure...

  • Sales Co-ordinator

    6 months ago


    Bristol, United Kingdom Medaco Ltd Full time

    Would you like to join a small but growing team based in Bristol who have customers at the heart of everything we do? Medaco has been servicing and installing moving and handling equipment for patients throughout the UK since 1998. We are proud to supply and service patient handling equipment to the NHS, care homes, hospices, and special schools, and our...

  • Clinic Co-ordinator

    6 months ago


    Bristol, United Kingdom Practice Plus Group Full time

    **About The Role**: **UNLOCK YOUR BEST WORK LIFE** **+ make a difference for every patient** Due to the increase of treatments and care we give to patients, our professional and established Outpatient Administration department at our Emerson’s Green Hospital, Bristol is growing! We have a need for an additional **Clinic Co-ordinator** to manage and...


  • Bristol, United Kingdom University Hospitals Bristol and Weston NHS Foundation Trust Full time

    An opportunity has arisen with the Cancer Services Team and we are looking to recruit a new permanent full-time Cancer MDT Co-ordinator. The Cancer MDT Co-ordinator Team in the Division of Surgery at University Hospitals Bristol is a busy department providing administrative and data services to surgical departments across the division. The role is to ensure...


  • Bristol, United Kingdom Quinn Clinics Full time

    Patient Co-ordinator/ Practitioners Assistant Quinn Clinics Quinn Clinics is a GP-owned and run non-surgical cosmetic and medical dermatology clinic located in Bristol. We are committed to delivering a personalised approach to all our patients, with a team of highly skilled clinicians, offering only the best, evidence-based lasers, energy-based devices and...

  • Clinic Co-ordinator

    7 months ago


    Bristol, United Kingdom University Hospitals Bristol and Weston NHS Foundation Trust Full time

    The Outpatient Co-ordinator role is an essential element of the Administration Team working at St Michael's Hospital An exciting opportunity has arisen to work within the Obstetrics & Gynaecology Administration Team at St Michaels Hospital as an Outpatient Clinic Co-ordinator. This role is office based managing the Clinics and speaking with patients over...

  • Clinic Co-ordinator

    6 months ago


    Bristol, United Kingdom University Hospitals Bristol and Weston NHS Foundation Trust Full time

    We currently have a full time vacancy (37.5 hours per week) for Clinic Co-ordinator within Medicine (Bristol/South Bristol Community Hospital). **Communication**: - To support the triaging of referrals by liaising with key clinical staff - Act as a point of contact for queries from clinical and non-clinical staff. **Patient Care**: - To show a caring and...