Care Co-ordinator/receptionist

2 weeks ago


Bristol, United Kingdom The Merrywood Practice Full time

To register patients on the computer system as having arrived for their appointments To follow practice protocols and pathways to ensure consistency of service To make future appointments on the computer system for patients following agreed pathways and protocols To ask patients agreed questions and signpost to alternative services To issue repeat prescriptions using the clinical computer software, and pass them to appropriate clinician for electronic signing To act as the initial contact for all persons entering the Health Centre To register new patients, and temporary residents when necessary To answer all telephone enquiries To scan and download documents into patient records To respond to all ad hoc requests for assistance from the Doctors or reception co-ordinator To contact patients at the request of the doctors To liaise with other health care workers as necessary To monitor the practice e mail account and respond to queries in line with agreed processes. In the absence of the reception co-ordinator, to allocate test results and prescriptions to doctors. In the absence of the care co-ordinator, undertake routine searches for patients requiring contraceptive & HRT checks.



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