Outpatient Receptionist

3 weeks ago


Bristol, United Kingdom University Hospitals Bristol and Weston NHS Foundation Trust Full time

Receptionist Bristol Dental Hospital - Band 2

If you have excellent clerical and communication skills, and a friendly, polite and helpful manner then there is an opportunity for you to join the Bristol Dental Hospital team as a receptionist in our outpatient departments. We are looking for an individual who has the ability to communicate effectively with patients, relatives and staff in this busy department.

**Communication**:

- To show a caring and professional approach towards patients and visitors when carrying out reception and appointment duties
- Escalate patient queries, capacity problems and general issues to the role's line manager or relevant clinical staff as appropriate

**Patient Care**:

- To show a caring and professional approach towards patients, relatives and carers. This may require acting with resilience to deal with sometimes distressed patients and relatives in an empathetic manner

For a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy.



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