Receptionist

2 months ago


Bristol, United Kingdom North Bristol NHS Trust Full time

Our aim is to provide our patients with best practice, high quality care and treatment that is comparable to the best in the world. We want to care for our patients in a safe environment and ensure that everyone has an outstanding experience.

We are looking for a confident individual who is able to use their own initiative, has good organisational skills and a flexible approach to work as this is a role with lots of variety and ad-hoc demands. Excellent communication skills are essential as you will be communicating with patients, clinical teams and management.

The primary role is to act as receptionist for Gynaecology. The post also involves participation in the running and preparation of outpatient clinics and the ward reception. You must establish good communication and team working by liaising closely with other members of staff ensuring targets are met.

For full details of main duties please see job description and person specification.

Patients are the most important people in the health service and are at the centre of what we do. Patients and carers are the ‘experts’ in how they feel and what it is like to live with or care for someone with a particular illness or condition. The patients’ experience of our services should guide
the way we deliver services and influence how we engage with patients every day in our work.

All staff should communicate effectively in their day to day practice with patients and should support and enable patients/carers to make choices, changes and influence the way their treatment or care is provided. All staff, managers and Board members should work to promote effective patient, carer and public involvement in all elements of their work.

We have a duty to involve, engage and consult with patients, carers and families about plans for health facilities and the provision of our services. North Bristol NHS Trust wholeheartedly embraces the principles of patient partnership and has made clear its commitment to involve patients in key
aspects of its work, which will be further strengthened through becoming a Foundation Trust

**Additional working pattern details**:
7am - 7.30pm x 3 days per week Wednesday to Friday (30 hours)

8am - 5pm x 3 days per week Monday, Thursday and Friday (25.5 hours)

8am - 5pm x 4 days per week Tuesday to Friday (34 hours)

Clinic hours will need to be covered and there may be a requirement for you to cover other reception areas across the division.


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