Outpatient Receptionist
4 weeks ago
The post holder will provide an efficient and sympathetic ‘first point of contact’ to patients, relatives and staff who attend an outpatient appointment, ensuring that processes are followed in relation to booking in, checking out and cashing up across all NBT Outpatient locations including Cossham Hospital.
The post holder will provide a responsive service to all patients making contact with the Outpatient department ensuring that their queries are dealt with sympathetically and that processes are adhered to and appointments are booked in accordance to The Patient Access Policy.
Good customer service skills are a must, as well as being empathetic towards the patients and visitors in the hospital.
We are looking for someone with drive and enthusiasm to join our friendly and supportive team.
You should be willing to undertake further personal development as needed to fulfil the role to your full potential.
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Outpatient Receptionist
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Outpatient Receptionist
4 weeks ago
Bristol, United Kingdom North Bristol NHS Trust Full timeThe post holder will provide an efficient and sympathetic ‘first point of contact’ to patients, relatives and staff who attend an outpatient appointment, ensuring that processes are followed in relation to booking in, checking out and cashing up across all NBT Outpatient locations including Cossham Hospital. The post holder will provide a responsive...
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