Receptionist / Clerical Officer

6 months ago


Bristol, United Kingdom University Hospitals Bristol and Weston NHS Foundation Trust Full time

This is an opportunity for a hard working individual to join the Adult Therapies Physiotherapy Department at University Hospitals Bristol NHS Foundation Trust

We are looking for a Receptionist /Clerical Officer to join our specialist outpatient teams working at Bristol Royal Infirmary. The Adult Therapies, Physiotherapy Department is responsible for the assessment and management of outpatients with musculoskeletal conditions.

The role of Receptionist / Clerical Officer is to serve as a contact for patients accessing our services. We are a small dynamic team providing an excellent service to our patients and staff. You will be working within a small team who enjoy a supportive and friendly working environment, where we encourage participation and learning from one another at all times and focus our efforts towards a patient centred service.
- Previous experience of being an initial point of contact for patients
- The ability to communicate effectively both via telephone and in person
- Appetite to learn and develop
- IT literate.
- Previous experience using Medway or other patient administration system is desirable

University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. UHBW has been rated by the CQC as ‘Good’ overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward

For a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy.



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