Receptionist / Clerical Officer
8 months ago
An opportunity has arisen for a permanent Receptionist/Clerical Officer to join the team in the Dermatology Department.
The post holder will work within University Hospitals Bristol and be responsible for providing a welcoming and efficient service as the patient’s first point of contact with the hospital. This will include greeting and signposting patients and relatives, processing patients using the Patient Administration System and liaising with clinicians and colleagues to facilitate a smooth and timely flow of patients through the department.
The role is responsible for setting high standards of patient care by enacting the Trust’s values at all times.
The post holder may be required to work shifts, including evenings.
Previous applicants need not apply.
- To show a caring and professional approach towards patients and visitors when carrying out reception and appointment duties
- Escalate patient queries, capacity problems and general issues to the role’s line manager or relevant clinical staff as appropriate
- To show a caring and professional approach towards patients, relatives and carers. This may require acting with resilience to deal with sometimes distressed patients and relatives in an empathetic manner
For a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy.
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Receptionist / Clerical Officer
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Receptionist / Clerical Officer
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Receptionist/clerical Officer
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Receptionist / Clerical Officer
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