Integrated Discharge Team Coordinator

4 weeks ago

London, United Kingdom Whittington Health NHS Trust Full time

The Integrated Discharge Coordinator - is expected to support the integrated system to facilitate safe and timely discharge.

The post holder will have the responsibility to work as an integrated member of a system-wide Health and Social care multidisciplinary team to ensure the hub is meeting the patient and service needs, providing expert advice to ensure effective delivery of the service in accordance with the service specification.

The post holder will work with the Integrated Discharge Lead to ensure effective integration and support teams to deliver high quality and effective care and ensure optimal flow through acute, interim and final discharge destinations.

To ensure Senior Managers are informed to of the appropriate trigger points for service escalation and ensure that all localities have agreed escalation level specific actions.

To maintain oversight of national and local policies, relating to Medically Ready for Discharge Transfers and reflected in Trust policies and procedures.

To maintain an overview of Surge and Escalation policies and procedures arising from Local A&E Delivery Boards.

To support with clinical operations and informatics, specifically with respect to data flow.

To participate on routine escalation calls, ensuring that agreed actions are implemented.

To identify areas within scope, suitable for audit to ensure that policy and process is being adhered to in practice and identify areas for improvement.

Case manage the discharge process for patients

Whittington Health serves a richly diverse population and works hard to ensure that all our services are fair and equally accessible to everyone. Nowhere is this more obvious than in the way we look after our staff. We aim to employ a workforce which is as representative as possible of this population, so we are open to the value of differences in age, disability, gender, marital status, pregnancy and maternity, race, sexual orientation, and religion or belief. The Trust believes that as a public sector organisation we have an obligation to have recruitment, training, promotion and other formal employment policies and procedures that are sensitive to these differences. We think that by doing so, we are better able to treat our patients as well as being a better place to work.

Participate and contribute to the delivery of clinical quality and standards for practice.

Work collaboratively with stakeholders across the health economy to address any shortfalls in the current systems and ensure the highest standards of timeliness and overall patient satisfaction.

Draft reports summarising status on issues, appraising outcomes and providing progress reports.

Collate and present qualitative and quantitative information and lead appropriate analysis to make robust recommendations.

Analyse, interpret and present data.

Work across the system at times to review standards of practice, process and provide feedback to support staff.

Model the behaviours which promote the Trust’s values, including the promotion of a culture of equality.

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