Ict Support Apprentice
2 weeks ago
**_Job Information_**:
- Location**:Newcastle upon Tyne**:
- Postcode**:NE16 3AS**:
- Programme**:ICT Support Technician - Level 3**:
- Salary**:£20000 per annum**:
- Ref**:JO-2211-12201**
**_What we look for_**:
- Passion for IT and Tech
- Digital Advocates
- Creativity
- Enthusiasm
IT Assist North East Ltd is opening its doors once again for passionate, aspiring IT Apprentice who is ready to kickstart their career
With an unbelievable starting salary of £20,000, you will be travelling across the North East, supporting local schools with their network infrastructure, hardware issues, and software problems. As the Apprentice, you will be supporting with password resets, customer tickets, and working on-site.
IT Assist are IT professionals, not only are they experts in their field with over 30 years of experience, but they are also successful in training and developing apprentices You will have amazing support throughout the apprenticeship, so if you are looking to develop your skills and move up the ranks, look no further
In this role, you’ll work towards your Level 3 Information Communications Technician qualification, delivered by our expert training team at Baltic Apprenticeships.
**A Typical Day on the Job**:
- Installation, support, and maintenance of the hardware, software, and networking infrastructure
- Dealing with customer tickets/requests with any IT issues
- Password resets and management of accounts
- Working on-site towards deadlines
- Working in schools around the North East
Full training and support will be provided by your workplace mentor and from the Baltic team.
**Desired Qualities, Skills, and Knowledge**:
- Have a passion for technology and IT
- Driver required due to the nature of the role
- Excellent communication skills
- Work well in a team and individually
- A minimum of grade 4/C or equivalent in Maths and English is required for this role
**Salary, Hours**
**&**
**Benefits**:
- £20,000 per annum
- 37.5 Hours per week
- Monday - Friday - 9 am - 5 pm
- 25 days Holiday plus bank holidays
- Flexible environment
- Paid mileage for use of own vehicle
- Progression to Network Engineer Level 4
**Your Training with Baltic**:
This Level 3 apprenticeship provides everything you need to immerse yourself in the exciting world of technology and launch a rewarding career in IT.
**Next Steps**:
**Eligibility Criteria**
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