Business Administrator Apprentice

2 months ago


Newcastle upon Tyne, United Kingdom My Learning Skills Full time

**Business Administrator Apprentice**:
**Overview**:
The successful applicant should be hard working, organised, polite, proactive, honest, reliable and have some computer knowledge. No previous medical experience required as full training will be given.

**Whickham Cottage Medical Practice**:
Newcastle, NE164PD

**£177.97**

****Per Week

**37.00 Hours**

Per Week

**Role and Responsibilities**:
**Secretarial role/Clinical Support**:
Office duties.

Arranging hospital appointments.

Dealing with internal tasks daily.

Typing referrals.

Adding data/information onto patient's medical records.

Dealing with patient and hospital enquiries over the telephone.

Checking referral worklists.

Dealing with hospital documents coming into the practice.

Assist with IT projects and issues.

Assist with QoF work to ensure patients receive good quality care. (The Quality and Outcomes Framework)

**Prescription Role**:
Office duties.

Answer telephone calls from patients, hospitals, and pharmacies.

Issue medication.

Liaise with pharmacies, GP's.

Maintain a daily diary.

Respond promptly and politely to tasks.

Contacting other practices for information where indicated.

**Required Skills**:
Keyboard and computer skills
Ability to use own judgement and make decisions
Excellent communication skills
Ability to prioritise work

**Required Qualifications**:
Maths, English and ICT, GCSE Grade 4-9 or equivalent

**Training**:
Maths and English to Level 2 required, if not already achieved

Knowledge, Skills and Behaviour in relation to

customer service principles and practices

business principles

technical competencies

knowledge and understating

research activities

commercial awareness

managing challenging situations and taking ownership

health and safety**Prospects**:
TBA.

**Get in touch**:
If you can’t see what you are looking for, or would like to speak to one of our staff about your course, please fill in the form below and we’ll be in touch soon. Or if you need to speak to someone urgently, call us on 0191 433 8646

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