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Business Administration Apprentice

4 months ago

Newcastle upon Tyne, United Kingdom Clavering house Newcastle Full time

**Business Admin Apprentice**

**Location: Newcastle City Centre**

**Apprentice Wage: £5ph**

**Hours: Monday - Thursday 9am - 5.30pm and Friday 9am - 5pm**

**About Clavering House**

Clavering House Business Centre Newcastle is the ideal option if you need to hire a meeting room, hot-desk, rent an office or you want a virtual office service or Newcastle city centre mailing address without the cost of permanent premises. We have flexible offices for rent at Clavering House Business Centre Newcastle city centre of various sizes. As we’re only 2 minutes’ walk from Newcastle railway and metro stations we’re the ideal location to avoid the hassle of travel to work.

**Job Role**

The job requires good organisational and timekeeping skills, and as it's a customer facing role it requires someone who is comfortable interacting with clients and visitors with confidence and professionalism. No two days are the same, so the ability to adapt and use problem-solving skills comes in handy. The job will be working alongside the centre manager so you will be fully supported at every step of the way, both with your training and with developing the job role to suit your talents and ambitions.

Basic reception and admin duties which include (but are not limited to):

- Welcoming and directing visitors to meeting rooms, or letting office clients know someone has arrived for them
- Sorting the post when it arrives and letting clients know when there's something to collect
- Scanning and sending client documents
- Filing
- Answering the telephone for our business as well as some of our clients and directing the calls/sending messages appropriately.
- Stock control - placing stationary orders when needed
- Meeting room management which includes:

- Making sure rooms are arranged correctly

**What training will the apprentice take and what qualification will the apprentice get at the end?**

Level 3 Business Administrator Apprenticeship Standard which includes:
Level 2 Functional Skills in maths and English (if required)
End-Point Assessment (EPA)
Via your ITEC tutor and on-the-job training, you'll get the opportunity to learn:
IT
Record and document production
Decision making
Interpersonal skills
Communication
Quality
Planning and organisation
Project management
Relevant regulation
Policies
External environment factors

Training 2 days a month via Zoom & 2 days in the workplace

**What is the expected career progression after this apprenticeship?**

Potential for a full time role following successful completion of the apprenticeship programme.

**Desired skills and personal qualities**
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Initiative

**Qualifications**
- GCSE or equivalent English (Grade 4) desirable
- GCSE or equivalent Maths (Grade 4) desirable

**Job Types**: Full-time, Apprenticeship

**Salary**: £5.00 per hour

**Benefits**:

- Free parking
- On-site parking

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Newcastle upon Tyne: reliably commute or plan to relocate before starting work (required)

Work Location: One location

Reference ID: Clavering House BA