Ict Support Apprenticeship
4 weeks ago
Are you passionate about technology and eager to jumpstart your career in IT support? Look no further Jupiter IT, a cutting-edge tech company specialising in cyber security focused managed services, is thrilled to offer an exciting opportunity for a talented and ambitious individual like you to join their team of experts as an IT Support Apprentice.
At Jupiter IT, they are pioneers in providing innovative solutions to businesses. Their commitment to excellence and customer satisfaction has earned them a stellar reputation in the industry. As a growing company, they believe in nurturing talent and fostering a supportive work environment to help you grow both personally and professionally.
Jupiter IT have experience with working with apprentices, they know exactly what it takes and the support required to help and support you throughout your programme
As an IT Apprentice you will be and essential part of the team, responsible for providing 1st line support to customers, backing up devices, fixing hardware & software issues and so much more to enhance your IT skills and become an effective IT Support Technician
In this role, you’ll work towards your Level 3 delivered by our expert training team at Baltic Apprenticeships.
**A Typical Day in the Job**:
- Fixing hardware and software issues, and remote PC Fault Diagnosis for business clients.
- Checking, logging, and resolving server backups, anti-virus updates etc.
- Administration of servers, firewalls, and network equipment.
- Preparing reports on helpdesk ticket.
- Installation of new PCs onto networks / PC health checks.
Full training and support will be provided by your workplace mentor and from the Baltic team.
**Salary, Hours** **&** **Benefits**:
- Salary - £10,982
- Monday - Friday 8:30 - 5:30
- 20 Days Annual Leave + Bank Holidays
- Progression opportunities once completed the apprenticeship
- Friendly working environment
**Desired Qualities, Skills and Knowledge**:
- Excellent telephone manner
- Customer Service skills
- Passion for IT
- Smart and tidy presentation
- Grade 4/C in Math’s & English or Functional Skills Level 2
**Your Training with Baltic**:
This apprenticeship provides the skills, qualification and experience you need to immerse yourself within an exciting, fast-moving industry and become an effective IT Support Technician.
**Next Steps**:
**Eligibility Criteria**:
**Vacancy Information**: Location
- Hull
Postcode
- HU4 7DY
Programme
- ICT Support Technician - Level 3
Salary
- £10,982.00
Reference
- JO-2305-13203
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