Secretarial Assistant Ophthalmology

5 months ago


Boston, United Kingdom United Lincolnshire Hospitals NHS Trust Full time

This post is for 18.5 hours.

Job Role - Secretarial Assistant (band 2)

Ophthalmology

Post to be based on Boston

The Department of Ophthalmology is looking for an enthusiastic individual for the site of Boston. To provide a comprehensive, accurate and confidential support to the service at Pilgrim/Lincoln Hospital.

As Secretarial Assistant, you will play a pivotal role in assisting the Medical Secretaries provide an efficient Ophthalmology service. You will be responsible for the typing of clinic letters, answering the telephone to GP surgeries/Opticians and liaising with patients over the telephone. The Medical Secretarial Assistant is a vital part of effective patient administration. You will utilise hospital-based IT systems for correspondence and patient case note tracking, all of which you will receive support and training for.

Our Trust is situated in the beautiful county of Lincolnshire and is one of the biggest acute hospital trusts in England, serving a population of more than 700,000 people. We provide acute and specialist services to people in Lincolnshire and neighbouring counties. We have an annual income of £643 million (20/21) and we employ nearly 8,500 people.

Our Board have recently agreed a new vision statement - “Outstanding Care Personally Delivered” - stating their ambition for our Trust to be among the best.

We also have a five year Integrated Improvement Plan setting out how we will achieve our strategic objectives, for patients, services, people and partners, the last recognising that our future success depends on our ability to ensure the Lincolnshire healthcare system is successful in achieving its ambition to help people live healthier lives and provide care closer to where people live.

Our latest CQC report increased our ratings for being effective and well-led from ‘Requires Improvement’ to ‘Good’. Our rating for caring remained as ‘Good’.

This is in recognition of the huge amount of work that our amazing staff have done to improve the quality of care for our patients in recent years.

We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated.

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