Administration Assistant

5 months ago


Gateshead, United Kingdom Gateshead Health NHS Foundation Trust Full time

To develop close working relationships with all staff in all areas of the Trust, and external agencies. To ensure that all correspondence is filed within patients case notes in a timely manner and that case notes and departmental records are maintained and updated. To ensure the timely registering of patients referrals onto Careflow, booking of patients appointments, end of clinic outcomes codes are actioned as required and processing of 18 week tracking queries. Sorting, organising and distributing mail.

Dealing with correspondence, including assessing the urgency of incoming letters and assessing the urgency of incoming calls. To useCareflow (patient administration system) in order to check clinic availability and utilise available appointment slots, booking new and follow up appointments as required. To retrieve case notes and record their movement using the electronic folder tracking modules (Filefast and Careflow). To be involving in on-going training and development opportunities and contribute to your own personal development.



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