Patient Flow Co-ordinator

4 months ago


Coventry, United Kingdom Coventry and Warwickshire Partnership NHS Trust Full time

Would you like to do a job that makes a real difference to the care we deliver to patients within the community? An exciting opportunity has arisen for a motivated individual who thrives on challenges. We are looking for a Patient Flow Co-ordinator to join our innovative team. The service is positioned at the heart of the Trust's community services, providing acute and reablement care at a fast pace. The post holder will be a critical key member of the vast multidisciplinary team, supporting the multicultural Coventry community and wider system admission avoidance strategies.

Please note many Trust interviews take place through Microsoft Teams, this can be downloaded either through the App Store or Google Play for use on your phone/tablet.

These new roles are designed to be dynamic and exciting. You will be responsible for supporting elements of clinical triage, including case-load management. The role will include data collection and analysis and the scoping and reporting of capacity and demand at regular intervals. The role will include working with registered clinicians to facilitate the coordination and allocation of work to both registered and unregistered staffing groups within the service.

You will support patient movement across wider system partners to ensure patient centred care is delivered across services within agreed timescales. You will keep IT systems updated with regard to patient data, as well as prepare data driven reports as required to support system transparency of service capacity. You will support and lead on projects relating to patient flow looking in detail at capacity and demand models.

You will be a resilient team worker who thrives on the opportunity for a new challenge and to be part of a service delivering high quality care. You will be a confident communicator as the role requires the delivery of a range of communication methods to internal and external stakeholders.

For more information on this role please see the attached support information. This will give you a better overview of the job role and requirements.

At Coventry and Warwickshire Partnership NHS Trust (CWPT), we deliver a wide range of physical, mental health, learning disability and autism services, and are proud to serve communities across Coventry, Warwickshire and beyond.

We put ‘people at our heart’; this ethos is at the centre of everything we do and how we do it. We care for our staff and colleagues as much as they care for others and offer a wide range of benefits and development opportunities.

**These include**:

- generous annual leave entitlement which increases during your time with us
- excellent learning and development opportunities, including apprenticeship frameworks, distance learning, internal training, coaching and mentoring, and much more
- salary sacrifice schemes for lease car/ vehicle, Cycle to Work, home and electronics, gym membership and more
- discounts with a range of retailers, restaurants and entertainment venues through our Employee Assistance Programme and NHS discount schemes
- wellbeing support, including an in-house counselling service, external helpline and more
- staff networks and support group

We’re always on the lookout for people who share our passion for improving the lives and wellbeing of people in our community, as well as our values of compassion, collaboration, excellence, integrity and respect.

We will offer you the training and development support you need to take your career to the next level. In return you will need to be motivated and flexible with the ability to build effective rapport with clinicians, referrers, and wider system partners.



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