Head of Service

8 months ago


Coventry, United Kingdom Coventry and Warwickshire Partnership Trust Full time

For more information on this role please see the attached support information. This will give you a better overview of the job role and requirements. A Head of Service will lead all aspects of the day to day operational management of the Acute Services patient flow for the sub-directorate of Adult and Older People Mental Health Services. The post holder will work in partnership Social Care, Head of Nursing ,Matrons, Service Mangers acrossthe directorates to ensure the delivery of high quality, cost effective patient care within resources available.

The focus of the post will be to provide strong operational leadership to a discrete portfolio of services. The post holder will be a key member of the Senior Management Team (SMT) managing the specialist service line and will be pivotal in ensuring that positive outcomes for patients and staff are achieved. The post-holder will be responsible for ensuring that services are delivered safely and to a high standard and within the budget. There will be a need to be transformative and innovative as services expand and relationships across the ICB system are developed to meet local needs.

They will work with others to continuously improve services, ensure service user and carer experience is positive; services are responsive and accessible and transitions between services are smooth and seamless. They will ensure that clinical governance mechanisms are in place, driven at a local level ensuring best practice is maintained. This will include working with Safety & Quality colleagues to ensure that CQC and national polices and procedures are managed to communicate effectively with stakeholders. They will demonstrate a high level of effective communication to promote staff engagement and co production at all times.

At all times supporting the Trust and where relevant, the reputation of senior colleagues, maintaining a positive attitude with strong commitment to results. They will Contribute to the strategic planning, development of existing and new services, ensuring that the services are responsive to the diverse needs of the local population we serve. Working within the Senior Management Team, they will be accountable for implementation of and leading on service development within our local communities, striving at all times to promote personalised care, wellbeing, safety and social inclusion. The post holder deputise for the SMT other colleagues as required.



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