![Bolton NHS Foundation Trust](https://media.trabajo.org/img/noimg.jpg)
Clerical Officer
3 months ago
Full time 37.5 hours per week. Fixed Term for 18 months.
The Outpatient Receptions team at the Royal Bolton Hospital NHS Foundation Trust has an opportunity for an enthusiastic, motivated and flexible individual looking for a challenge in a post. The service is covered between 8-6pm Monday to Friday with occasional Saturday requirement when needed.
You will be responsible primarily for providing reception service and a cross cover to reception areas, whilst additionally completing all associated administration tasks to ensure our patients receive an excellent first impression, you will ensure all necessary data is recorded and revenue generated.
Duties will include storage and retrieval of case notes, provision and case note preparation for clinics, dealing with enquiries, arriving, departing and registering patients, booking and confirming appointments using LE2.2, coding and completing outcomes, customer service and other general clerical duties. The post holder will be expected to be involved in the implementation of new working practices.
You will be expected to have excellent communication and interpersonal skills and the desire to work in a patient focussed environment. You will also need to have good IT and organisational skills, with the ability to deal sensitively and confidently with people, both face to face and over the telephone, as well as work effectively as part of the team.
Ensure casenotes are available and ready for clinic. Any missing casenotes to be located and prepared for attendance.
Casenotes may need to be retrieved from within the department.
Patients to be greeted in accordance with Customer Service protocol and arrival time entered onto LE2.2 / Other Trust systems, ensuring sensitivity is applied.
Any special needs/translation to be accommodated
Direct patient to correct waiting area.
Enter time patient leaves clinic, RTT status and clinic outcome e.g. discharged, further appointment.
Complete all coding for Treatment clinics.
Follow Trust DNA Policy in respect of any patient failing to attend clinic ensuring standard letters are sent where appropriate and that the information is entered on LE2.2 / Other Trust systems.
Receive and respond to booking requests in a sensitive manner for patients who are undergoing palliative care.
Arrange face-to-face follow-up appointments at request of clinic staff taking care to record specific instructions.
Make appointment bookings / cancellations and alterations in line with booking protocols on LE2.2 and other Trust systems including actioning all elements of the booking tab. Inform patients of any appointments / changes ensuring appointments are agreed with the patient over the telephone
The aims of this Trust are to improve the health of our people and provide the best possible care to the population in which we serve and ensure that our staff have joy and pride in their work. We are striving to recruit a workforce that reflects the communities in which we serve. Staff are valued and we can offer excellent opportunities for further training and development.
Ensure casenotes are available and ready for clinic. Any missing casenotes to be located and prepared for attendance.
Casenotes may need to be retrieved from within the department.
Patients to be greeted in accordance with Customer Service protocol and arrival time entered onto LE2.2 / Other Trust systems, ensuring sensitivity is applied.
Any special needs/translation to be accommodated
Direct patient to correct waiting area.
Enter time patient leaves clinic, RTT status and clinic outcome e.g. discharged, further appointment.
Complete all coding for Treatment clinics.
Follow Trust DNA Policy in respect of any patient failing to attend clinic ensuring standard letters are sent where appropriate and that the information is entered on LE2.2 / Other Trust systems.
Receive and respond to booking requests in a sensitive manner for patients who are undergoing palliative care.
Arrange face-to-face follow-up appointments at request of clinic staff taking care to record specific instructions.
Make appointment bookings / cancellations and alterations in line with booking protocols on LE2.2 and other Trust systems including actioning all elements of the booking tab. Inform patients of any appointments / changes ensuring appointments are agreed with the patient over the telephone
-
Clerical Officer
3 months ago
Bolton, United Kingdom Bolton NHS Foundation Trust Full timeWe are looking for a resilient, robust, self motivated clerical officer to join our clerical team. The successful applicant will provide general admin and clerical duties: Processing referrals, inputting data, taking telephone queries, booking appointments, cancelling clinics, preparing reports, photocopying and other general office duties. Bolton NHS...
-
Clerical Officer
3 months ago
Bolton, United Kingdom Bolton NHS Foundation Trust Full timeAn exciting opportunity has arisen for a clerical officer to work in the Community Neurology & Stroke team within the Integrated Community Services Division at Bolton NHS Foundation Trust. We are looking for an enthusiastic, motivated individual with a positive attitude and excellent organisational skills, good attention to detail and working experience of...
-
Clerical Officer/receptionist
3 months ago
Bolton, United Kingdom Bolton NHS Foundation Trust Full time**Post**: Radiology Clerical Officer/Receptionist **Band**: 2 **Hours**: 37.5 hrs - 12hr days 8am-8pm on a rotational basis 1. To receive patients in the department. 2. Review patient history to prevent radiation incidents 3. Deal with all enquiries as appropriate. 4. Maintain patient records to ensure information is accurate and up to date. 5. To be...
-
Clerical Officer Single Point of Access
3 months ago
Bolton, United Kingdom Bolton NHS Foundation Trust Full timeWe are looking for a resilient, robust, self motivated clerical officer to join our Single Point of Access team. The successful applicant will provide general admin and clerical duties. Processing referrals, inputting data, taking telephone queries, Booking appointments, cancelling clinics, preparing reports, photocopying and other general office duties....
-
Clerical Officer Single Point of Access
4 months ago
Bolton, United Kingdom Bolton NHS Foundation Trust Full timeWe are looking for a resilient, robust, self motivated clerical officer to join our Single Point of Access team. The successful applicant will provide general admin and clerical duties. Processing referrals, inputting data, taking telephone queries, Booking appointments, cancelling clinics, preparing reports, photocopying and other general office duties....
-
Cdc Clerical Officer/receptionist
2 months ago
Bolton, United Kingdom Bolton NHS Foundation Trust Full timeBand 2 Radiology Clerical Officer/Receptionist Full-time 37.5 hours per week - 12hr days 8am-8pm on a rotational basis To receive patients in the department. Review patient history to prevent radiation incidents Deal with all enquiries as appropriate. Maintain patient records to ensure information is accurate and up to date. To be responsible for...
-
Clerical Officer in Emergency Medicine
2 months ago
Bolton, United Kingdom Bolton NHS Foundation Trust Full timePREVIOUS APPLICANTS NEED NOT APPLY The Emergency Department based at the Royal Bolton Hospital is seeking to appoint 4 WTE enthusiastic, motivated, empathetic and caring individuals to join our busy Clerical Team. The role involves working on your own initiative as well as part of team, working alongside clinicians, fellow secretarial and clerical...
-
Clerical Officer
5 days ago
Bolton, United Kingdom Bolton NHS Foundation Trust Full timeJob summary Part-time 20 hours per week. Permanent post. We are looking to appoint an individual to work in the Urology and Head/Neck Administration Teams based at Royal Bolton Hospital. The role will be to provide administrative support to the medical secretarial teams and clinical teams.Candidates must be highly motivated and able to multi-task...
-
Clerical Officer in Emergency Medicine
3 months ago
Bolton, United Kingdom Bolton NHS Foundation Trust Full time**Job Description Band 2 Job Title**: ED Clerical Officer full time and part time Hours of Work: Full/Part time Department/Ward: Emergency Department Division: Emergency Medicine, Acute Adult Care Division Base: Royal Bolton Hospital REPORTING ARRANGEMENTS Accountable to: Operational Business Manager Business Support Manager ED Clerical Manager/Supervisor...
-
Clerical Officer
5 months ago
Bolton, United Kingdom Bolton NHS Foundation Trust Full timeWe are looking for a resilient, robust, self motivated clerical officer to support the work of the Integrated Community Paediatrics Service based at Breightmet Health Centre. The successful applicant will provide general admin and clerical duties, process new referrals and book appointments as required. Cover for reception for Children’s Out Patient...
-
Iv Therapy Team Clerical Officer
2 months ago
Bolton, United Kingdom Bolton NHS Foundation Trust Full timeAn exciting opportunity has arisen for experienced band 3 administrator, to join the community IV therapy team. This is a fantastic development opportunity for experienced Band 3 staff who are eager to aspire and progress in their role. This position is a 30 hour contract Monday -Friday, flexible working hours which could include working until 1900 hours,...
-
Clerical Officer for Midwifery Led Services
3 months ago
Bolton, United Kingdom Bolton NHS Foundation Trust Full timeAn exciting opportunity has arisen for a clerical officer to work in the Maternity Community office and Birth Centre at Bolton NHS Foundation Trust. We are looking for an enthusiastic, motivated individual with a positive attitude and excellent organisational skills, good attention to detail, excellent communication skills and working experience of...
-
Clerical Officer
3 months ago
Bolton, United Kingdom Bolton NHS Foundation Trust Full timeThe Family Care Division aims to deliver the highest standards of care in maternity, sexual health, gynaecology and a range of acute and community children's services. We deliver over 6,000 babies and carry around 1,500 gynaecological procedures each year. The Trust also has a tertiary level Neonatal Intensive Care Unit, enabling 1 in 4 women across Greater...
-
Clerical Officer
3 months ago
Bolton, United Kingdom Bolton NHS Foundation Trust Full timePart-time 30 hours per week. Permanent post. The Family Care Division aims to deliver the highest standards of care in maternity, sexual health, gynaecology and a range of acute and community children’s services. We deliver over 6,000 babies and carry around 1,500 gynaecological procedures each year. The Trust also has a tertiary level Neonatal Intensive...
-
Clerical Officer in Emergency Medicine
3 months ago
Bolton, United Kingdom Bolton NHS Foundation Trust Full timePREVIOUS APPLICANTS NEED NOT APPLY The Emergency Department based at the Royal Bolton Hospital is seeking to appoint enthusiastic, motivated, empathetic and caring individuals to join our busy Clerical Team. The role involves working on your own initiative as well as part of team, working alongside clinicians, fellow secretarial and clerical staff. We...
-
Clerical Officer in Emergency Medicine
4 months ago
Bolton, United Kingdom Bolton NHS Foundation Trust Full timeThe post holder will work as a member of the ED clerical team providing comprehensive support to health professionals within the Emergency Department. Following training, duties will include, reception, registration, Quad Clerk, data input, retrieval and archiving of clinical notes. The post holder will be expected to be involved in the implementation of new...
-
Neighbourhood Team Clerical Officer
3 months ago
Bolton, United Kingdom Bolton NHS Foundation Trust Full timeFull time 37.5 hours per week. Permanent post. An exciting opportunity has arisen for an enthusiastic, flexible and motivated individual to join one of our 6 newly established neighbourhood teams in Bolton. Each team comprises community therapies, social care, nursing, pharmacy and Greater Manchester Mental Health Services. The post holder will provide...
-
Clerical Officer for Midwifery Led Services
5 days ago
Bolton, United Kingdom Bolton NHS Foundation Trust Full timeJob summary An exciting opportunity has arisen for a clerical officer to work in the Maternity Community office and Birth Centre at Bolton NHS Foundation Trust. We are looking for an enthusiastic, motivated individual with a positive attitude and excellent organisational skills, good attention to detail, excellent communication skills and working...
-
Clerical Support Officer
3 months ago
Bolton, United Kingdom Bolton NHS Foundation Trust Full timeThis is a maternity cover post. The post holder will provide an efficient and comprehensive clerical support service to the medical secretarial team and their consultants/clinicians working closely with the secretaries to develop experience and skills.. The post holder is expected to work accurately under pressure with the ability to manage and prioritise...
-
Clerical Officer
2 months ago
Bolton, United Kingdom Bolton NHS Foundation Trust Full timeThe Family Care Division aims to deliver the highest standards of care in maternity, sexual health, gynaecology and a range of acute and community children’s services. We deliver over 6,000 babies and carry around 1,500 gynaecological procedures each year. The Trust also has a tertiary level Neonatal Intensive Care Unit, enabling 1 in 4 women across...