Clerical Officer/receptionist-integrated Community

5 months ago


Bolton, United Kingdom Bolton NHS Foundation Trust Full time

We are looking for a resilient, robust, self-motivated clerical officer to support the work of the Integrated Community Paediatrics Service based at Breightmet Health Centre. The successful applicant will provide efficient administration duties. You will need to demonstrate attention to detail, have excellent communication skills, be well organised, flexible and self-directive with a positive ‘can do’/problem solving attitude. Excellent word processing and good general office skills are required. Experience of working with confidential and sensitive information within timescales, deadlines and protocols is essential. Being based in a busy office it is essential that you can work independently, on occasion there may be elements of lone working but it is also essential that you are able to work as part of wider team in the provision of health services to children and their families.

To receive and action incoming referrals for appointment before and after triage

To ensure that a copy of the referral is uploaded or scanned on to the EPR system as required.

To ensure that patients receive appropriate appointments (new and follow up), to meet national and local waiting time targets and to report any breaches immediately to the manager.

Maintain appointments systems, ensuring accuracy of detail and patient information.

Ensure patients receive timely and accurate information in relation to their appointment needs.

To observe personal duty of care in relation to equipment and resources used within the service.

To deal courteously and efficiently with any telephone enquiries, ensuring that all actions relating to telephone calls are communicated to practitioners where appropriate.

Liaise with managers/clinicians regarding any difficulties in offering appointments to patients.

Responsibility for liaison with Health Records to ensure notes are available for clinics.

To ensure that all relevant clinical correspondence is scanned on to EPR and saved under correct code.

To maintain and utilise LE2.2 and EPR to support the service and your role.

To be first point of contact for patients, families and visitors to the children’s reception.

Here at Bolton our patients are at the heart of everything we do. We ensure our patients receive the highest quality of Care and are guided by our Trust Values. We are proud that our Trust is a centre of excellence for maternity, neonatal and care for children, and that it has been rated as Good by the Quality Care Commission (CQC). This is in recognition of the patient experience and quality of care that our staff provide to patients. It is also supported by our Nursing, Midwifery and Allied Health Professional Framework for Professional Practice.

To provide full administrative support within the admin team based at Breightmet Health Centre, providing support to the Integrated Community Paediatric Service (ICPS) including Consultants, Advanced Nurse Practitioners, Community Paediatric Nurses and Diabetes Specialist Nurses.

To receive and action incoming referrals for appointment before and after triage.

To ensure that a copy of the referral is uploaded or scanned on to the EPR system as required.

To ensure that patients receive appropriate appointments (new and follow up), to meet national and local waiting time targets and to report any breaches immediately to the manager.

Maintain appointments systems, ensuring accuracy of detail and patient information.

Ensure patients receive timely and accurate information in relation to their appointment needs.

To observe personal duty of care in relation to equipment and resources used within the service.

To deal courteously and efficiently with any telephone enquiries, ensuring that all actions relating to telephone calls are communicated to practitioners where appropriate.

Liaise with managers/clinicians regarding any difficulties in offering appointments to patients.

Responsibility for liaison with Health Records to ensure notes are available for clinics.

To ensure that all relevant clinical correspondence is scanned on to EPR and saved under correct code.

To maintain and utilise LE2.2 and EPR to support the service and your role.

To be first point of contact for patients, families and visitors to the children’s reception.



  • Bolton, United Kingdom Bolton NHS Foundation Trust Full time

    Band 2 Radiology Clerical Officer/Receptionist Full-time 37.5 hours per week - 12hr days 8am-8pm on a rotational basis To receive patients in the department. Review patient history to prevent radiation incidents Deal with all enquiries as appropriate. Maintain patient records to ensure information is accurate and up to date. To be responsible for...

  • Clerical Officer

    6 months ago


    Bolton, United Kingdom Bolton NHS Foundation Trust Full time

    An exciting opportunity has arisen for a clerical officer to work in the Community Neurology & Stroke team within the Integrated Community Services Division at Bolton NHS Foundation Trust. We are looking for an enthusiastic, motivated individual with a positive attitude and excellent organisational skills, good attention to detail and working experience of...

  • Clerical Officer

    6 months ago


    Bolton, United Kingdom Bolton NHS Foundation Trust Full time

    We are looking for a resilient, robust, self motivated clerical officer to join our clerical team. The successful applicant will provide general admin and clerical duties: Processing referrals, inputting data, taking telephone queries, booking appointments, cancelling clinics, preparing reports, photocopying and other general office duties. Bolton NHS...


  • Bolton, United Kingdom Bolton NHS Foundation Trust Full time

    We are looking for a resilient, robust, self motivated clerical officer to join our Single Point of Access team. The successful applicant will provide general admin and clerical duties. Processing referrals, inputting data, taking telephone queries, Booking appointments, cancelling clinics, preparing reports, photocopying and other general office duties....

  • Clerical Officer

    1 week ago


    Bolton, United Kingdom Bolton NHS Foundation Trust Full time

    Job summary As an employer and sponsor licence holder, to be able to provide sponsorship to overseas nationals via the Skilled Worker route we must ensure that we adhere to the sponsorship requirements set by UK Visas and Immigration. After carefully reviewing this role, we do not believe that this position meets the requirements for sponsorship. For...


  • Bolton, United Kingdom Bolton NHS Foundation Trust Full time

    An exciting opportunity has arisen for a clerical officer to work in the Maternity Community office and Birth Centre at Bolton NHS Foundation Trust. We are looking for an enthusiastic, motivated individual with a positive attitude and excellent organisational skills, good attention to detail, excellent communication skills and working experience of...

  • Receptionist

    5 months ago


    Bolton, United Kingdom Aptus Utilities Full time

    _As the first point of contact for our clients and visitors a professional and friendly attitude is essential to succeed in this role._ **Primary Responsibilities** - Provide full reception duties. - Receive and direct all incoming calls. - Provide excellent customer service to all visitors and callers - Meet and greet clients and visitors. - Perform...

  • Clerical Officer

    5 months ago


    Bolton, United Kingdom Bolton NHS Foundation Trust Full time

    Part-time 30 hours per week. Permanent post. The Family Care Division aims to deliver the highest standards of care in maternity, sexual health, gynaecology and a range of acute and community children’s services. We deliver over 6,000 babies and carry around 1,500 gynaecological procedures each year. The Trust also has a tertiary level Neonatal Intensive...

  • Receptionist / Admin

    5 months ago


    Bolton, United Kingdom Cornerstone Surgery Full time

    **JOB TITLE**: MEDICAL RECEPTIONIST / ADMINISTRATOR REPORTS TO: PRACTICE MANAGER HOURS: 30 hours per hours per week. Days to be discussed at interview but will include Friday. Job Summary: The purpose of the role is to: Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or...


  • Bolton, United Kingdom Bolton NHS Foundation Trust Full time

    PREVIOUS APPLICANTS NEED NOT APPLY The Emergency Department based at the Royal Bolton Hospital is seeking to appoint 4 WTE enthusiastic, motivated, empathetic and caring individuals to join our busy Clerical Team. The role involves working on your own initiative as well as part of team, working alongside clinicians, fellow secretarial and clerical...

  • Clerical Officer

    3 months ago


    Bolton, United Kingdom Bolton NHS Foundation Trust Full time

    Job summary Part-time 20 hours per week. Permanent post. We are looking to appoint an individual to work in the Urology and Head/Neck Administration Teams based at Royal Bolton Hospital. The role will be to provide administrative support to the medical secretarial teams and clinical teams.Candidates must be highly motivated and able to multi-task...

  • Receptionist / Admin

    5 months ago


    Bolton, United Kingdom Cornerstone Surgery Full time

    **JOB TITLE**: MEDICAL RECEPTIONIST / ADMINISTRATOR REPORTS TO: PRACTICE MANAGER HOURS: 18 -20 hours per hours per week. Days to be discussed at interview but will include Friday. Job Summary: The purpose of the role is to: Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person...


  • Bolton, United Kingdom Bolton NHS Foundation Trust Full time

    Job summary An exciting opportunity has arisen for a clerical officer to work in the Maternity Community office and Birth Centre at Bolton NHS Foundation Trust. We are looking for an enthusiastic, motivated individual with a positive attitude and excellent organisational skills, good attention to detail, excellent communication skills and working...


  • Bolton, United Kingdom Bolton NHS Foundation Trust Full time

    Clerical Supervisor - Rheumatology, Bolton One - Full Time 37.5 Secondment The Rheumatology team at Bolton Hospital NHS Foundation Trust has an opportunity for an enthusiastic, motivated and flexible individual looking for a challenge in a post that is both interesting and varied. The post will be based within Bolton One. You should have the ability to...


  • Bolton, United Kingdom Bolton NHS Foundation Trust Full time

    **Job Description Band 2 Job Title**: ED Clerical Officer full time and part time Hours of Work: Full/Part time Department/Ward: Emergency Department Division: Emergency Medicine, Acute Adult Care Division Base: Royal Bolton Hospital REPORTING ARRANGEMENTS Accountable to: Operational Business Manager Business Support Manager ED Clerical Manager/Supervisor...


  • Bolton, United Kingdom Bolton NHS Foundation Trust Full time

    PREVIOUS APPLICANTS NEED NOT APPLY The Emergency Department based at the Royal Bolton Hospital is seeking to appoint enthusiastic, motivated, empathetic and caring individuals to join our busy Clerical Team. The role involves working on your own initiative as well as part of team, working alongside clinicians, fellow secretarial and clerical staff. We...


  • Bolton, United Kingdom Bolton NHS Foundation Trust Full time

    Full time 37.5 hours per week. Permanent post. An exciting opportunity has arisen for an enthusiastic, flexible and motivated individual to join one of our 6 newly established neighbourhood teams in Bolton. Each team comprises community therapies, social care, nursing, pharmacy and Greater Manchester Mental Health Services. The post holder will provide...


  • Bolton, United Kingdom Greater Manchester Mental Health NHS Foundation Trust Full time

    We currently have an exciting opportunity here at Bolton CAMHS for a Receptionist/Admin Support to come and join our team on a full time basis. The main purpose of the role is to provide an efficient and effective receptionist service, responding professionally and sensitively to this complex and challenging client group, and to provide administrative...


  • Bolton, United Kingdom Bolton NHS Foundation Trust Full time

    The post holder will work as a member of the ED clerical team providing comprehensive support to health professionals within the Emergency Department. Following training, duties will include, reception, registration, Quad Clerk, data input, retrieval and archiving of clinical notes. The post holder will be expected to be involved in the implementation of new...


  • Bolton, United Kingdom Bolton NHS Foundation Trust Full time

    This is a maternity cover post. The post holder will provide an efficient and comprehensive clerical support service to the medical secretarial team and their consultants/clinicians working closely with the secretaries to develop experience and skills.. The post holder is expected to work accurately under pressure with the ability to manage and prioritise...