Clinical Administrator/receptionist

7 months ago


Basingstoke, United Kingdom Hampshire Hospitals NHS Foundation Trust Full time

As part of the admin team you will provide an efficient and high standard of administration service to the Acute Assessment Unit. You will ensure a welcoming and professional greeting is provided to patients and visitors to the Acute Assessment Unit. You will be responsible for the processes of admitting and discharging patients for both units which involves accurate and timely completion of Trust databases to ensure appropriate payment is received by the Trust.
- Demonstrate good communication skills when dealing with patients, families and multi-disciplinary teams.
- Booking and tracking of medical records. Maintaining an organised and up to date filing system of notes using the unit system.
- Record and maintain information on the patient administration system ensuring that all recorded data is accurate, up to date and is in adherence with the Data Protection Act.
- Complete necessary documentation for admitted and discharged patients to comply with hospital, statistical and management information requirements.
- Support the unit staff in the smooth running of the unit.
- Assist the nursing and medical staff with arranging discharges such as coordinating patient transport and TTO’s as appropriate.
- Maintain confidentiality of patient information at all times and to have a good working knowledge of data protection and Information Governance policies.
- Perform any other duties appropriate to the grade and objective of the post as required.

AAU is an extremely busy unit and sees a high turnover of medical patients throughout each day. The postholder should be able to prioritise well, and perform tasks in an organised and proactive manner to assist with the flow of the unit and excellent patient experience.

**We have two posts available**: 17.5 hours per week 9am - 2pm rolling shift pattern 4 days on 4 days off including weekends and bank holiday or 21 hours per week on 4 on 4 off roster 2pm-8pm shift including weekends and bank holidays

For further information about this role please see Job Description document attached.
If you have any further queries, please do not hesitate to contact us.


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