Head Receptionist

**Job description - Head Receptionist**

We are looking for a **Head of Reception** to join us at our **South Ham** practice with Damira Dental Studios.

At Damira Dental Studios our **Head of Reception** provide the first contact with our patients providing excellent customer care and service. This role is vital to the smooth running of the practice for both patients and team members.

Our expanding group has 30 Dental Practices and around 270 employees and 190 clinicians including dentists, specialists, hygienists, and therapists providing high quality patient care. Offering modern, well-equipped facilities, our dynamic and expanding group offers NHS, private and specialist care.

**At Damira Dental Studios**:

- We are clinically led.
- We encourage career development.
- We are continually adopting innovative technological advances within dentistry.
- We offer dedicated support.
- We help you to provide high quality care to all your patients.
- We care about our clinicians.

Working in a dental practice can be busy and requires excellent teamwork. The **Head Receptionist/Administrator **will need to provide first class customer service to our patients face to face and by telephone, to be able to follow clinical guidelines, book appointments via our in house software and take payments. For our team members, this role will support them through their career with Damira by ensuring that all employee policies and procedures are in place and are being adhered to, thereby making everyone happy

**Hours**:
Monday - Friday 08:00AM - 18:00PM

**Salary and package**:
To be confirmed at interview.

**Benefits**:

- Employee discount scheme and Employee Assistance Program
- Training package

**Address of the Practice**:
First Floor, St Andrews Medical Centre, Western Way, Basingstoke RG22 6ER

**Experience**:
Previous reception, administration and customer service experience preferred

**Job Types**: Full-time, Permanent

**Benefits**:

- Additional leave
- Employee discount
- Health & wellbeing programme
- Store discount

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Basingstoke, RG22 6ER: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Dental receptionist: 1 year (preferred)

Work Location: In person