People Support Administrator

6 months ago

Hinckley, United Kingdom Tesco Full time

About the role
- Keep updated with communication using Team 5, and the self service facilities online such as Our Tesco and Colleague Help.
- Know my team, customers and suppliers and serve them with pride.
- Always consider what is right for customers in everything that I do.
- Passionate and knowledgeable about my skills/area of working, and ask my manager for support and training where necessary.
- Follow all company routines and adhere to health and safety policies and procedures.
- Actively participate and get involved with community and charity initiatives.
- Take time to celebrate success, recognise others and listen and respond to feedback.
- Deliver routines right first time using the training that I have received.
- Share innovative ideas and good practices with colleagues and management team.
- Follow our business code of conduct and always act with integrity, due diligence and in line with our values.
- Take pride in appearance, dressed for service, wearing clean uniform, name badge, safety shoes and high viz.
- Give constructive feedback through my Manager and Every Voice Matters survey.

You will be responsible for
- Providing an excellent administration service to support the Distribution Centre in the effective management of its people.
- Working in partnership with the central hub to coordinate the colleague recruitment activities.
- Providing an administration support function to the management team using the relevant digital tools and resources.
- Support the Distribution Centre to deliver legal compliance through delivery of clearly defined tasks.
- Support Managers with amendment activities to colleagues personal and payroll administration to ensure colleagues are paid accurately and on time.
- Gathering information for all people related meetings, investigations, packs and reviews.
- Provide a note taking service to our Managers maintaining confidentiality.
- Complete daily data routines to support absence and performance activity.
- Maintain Tesco agreed trackers and carry out Distribution Centre specific data collation exercises.
- Feedback to Managers common trends, patterns and concerns with any queries continually raised by colleagues or coaching opportunities for colleagues to utilise self serve options.
- Complete purchase orders and order/replenish stocks for all people and safety related documents, consumables and equipment.
- Support Managers in organising seasonal fun at work activities.
- Provide administration support in the completing of Tesco agreed audits.
- Completing any administration task to support the operation of the Distribution Centre or its People.

You will need
- I connect with my colleagues, sharing knowledge, experience and best practice. I understand the importance of what I do and work collaboratively to deliver results. I make time to build strong relationships, reaching out across the business to network with colleagues and find new ways to improve what matters.
- I am warm and welcoming in every interaction with customers and colleagues. I respond to people appropriately and ensure they feel seen, heard and recognised. Through listening and taking appropriate action I gain commitment from my team
- I use my energy and resilience to keep momentum going when working in challenging environments, keeping focus on my objectives. I act quickly, making decisions based on what is right for customers and colleagues to ensure my Distribution Centre standards are maintained at all times.
- My colleagues see me doing the right thing both when things are going well and when times are tough. I know how to be at my best and inspire confidence in those around me.
- I am aware of what our competitors are doing and continually identify ways to improve our Distribution Centre for customers. I am keen to build and deliver new initiatives, providing feedback on how they could be further improved.

About us
Our vision here at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving Britain's shoppers a little better every day’. Our business was built with a simple mission - to be the champion for customers, helping them to enjoy a better quality of life and an easier way of living. This hasn't changed. Customers want great products at great value which they can buy easily and it's our job to deliver this in the right way for them. In the UK, we serve some 66 shoppers every second, so it's our goal to ensure every one of those customers experiences just a little better service on each visit.

At Tesco, inclusion means that Everyone’s Welcome. Everyone is treated fairly and with respect; by valuing individuality and uniqueness we create a sense of belonging. Diversity and inclusion have always been at the heart of Tesco. It is embedded in our values: we treat people how they want to be treated. We always want our colleagues to feel they can be themselves at work and we are committed to helping

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