Customer Service Advisor

5 months ago


Macclesfield, United Kingdom Pro - Active Personnel Full time

**Job Details**:

- Salary, £26 - 27k
- Hours 8am til 5pm Monday to Thursday early finish on a Friday
- Full time permanent role

**Key Purpose of Job**:
The purpose of this role is to help customers with their order requirements. Deal with their questions and supply customers with information about our products and services. Then process the orders, put them on the system and deal with the customer through the order process until the customer takes delivery

**Benefits**:
This a great opportunity to join a fast-paced, dynamic and entrepreneurial business, and these are some of the benefits you can expect as an employee
- The chance to work with world leading sports clubs and brands
- Working within a growing, fast-paced and forward-thinking business
- The opportunity to grow and develop as the department evolves into a key revenue stream for the business
- 28 days holiday
- Early finish on a Friday

**Responsibilities**:

- Maintaining a positive, empathetic, and professional attitude toward customers at all times
- Responding promptly to customer enquiries
- Communicating with customers through various channels
- Acknowledging and resolving any customer feedback, particularly if an issue needs quick resolution
- Knowing our products and services so that you can answer questions
- Keeping records of customer interactions, transactions, comments, and complaints
- Communicating and coordinating with colleagues as necessary
- Providing feedback on the efficiency of the customer service process
- Ensure customer satisfaction and provide professional customer support
- Provide a point of contact / link between customer and production
- Register sales orders on Sage
- Offer quotes to customers
- Update daily log - notify customers of shipping details
- Support commercial team with sample requests / quotes / production etc
- All other reasonable duties as may be assigned

This is a full time, **office based role**, working within a small dynamic team

Pay: £26,000.00-£27,000.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Monday to Friday

Work Location: In person

Reference ID: Customer Service



  • Macclesfield, United Kingdom Caroo Full time

    **Job description** **Customer Service Advisor  ** **Salary Of A Customer Service Advisor £24,000 basic** **Customer Service Advisor Hours: 40 hours / Full time** **Benefits of a customer service advisor**: - Casual dress - Company pension - Death in Service - On-site parking **Key responsibilities** **of a Customer Service Advisor** -...


  • Macclesfield, United Kingdom Caroo Full time

    **Job description** **Customer Service Advisor  ** **Salary Of A Customer Service Advisor £24,000 basic** **Customer Service Advisor Hours: 40 hours / Full time** **Benefits of a customer service advisor**: - Casual dress - Company pension - Death in Service - On-site parking **Key responsibilities** **of a Customer Service Advisor** -...


  • Macclesfield, United Kingdom Page Personnel Full time

    Great working patterns and pay rate - Possibility of being made permanent **About Our Client**: Our client is a leading business within drainage solutions. They are looking for a Temporary Customer Service Advisor to join their Macclesfield team on a temporary basis with the view of being made permanent. As a Temporary Customer Service Advisor you will: -...

  • Customer Service

    5 months ago


    Macclesfield, United Kingdom NFU Mutual Full time

    **Customer Service & Sales Advisor**: - Insurance role with full training + development + progression opportunities - Monday-Friday 9am-5pm. No weekends! - Based on the outskirts of Macclesfield town centre with onsite parking **About the Role**: As an NFU Mutual Customer Service & Sales Advisor you’ll be the backbone of the team in our Macclesfield...

  • Customer Advisor

    5 months ago


    Macclesfield, United Kingdom Peaks & Plains Housing Trust Full time

    Peaks & Plains Housing Trust is a local company with a portfolio of approximately 5000 homes in Macclesfield and the surrounding areas. We are passionate about what we do in providing high quality homes and investing in our communities to improve people's lives. We are excited to announce that we now have a full time Customer Services Advisor vacancy within...


  • Macclesfield, United Kingdom DoorCo LTD Full time

    DoorCo is an established manufacturing and distribution business that continues to grow and expand rapidly. We are currently seeking to recruit an enthusiastic and motivated Customer Services Advisor to join our busy and dedicated team in Macclesfield. Duties include, but are not limited to - Building effective customer relationships and responding to...


  • Macclesfield, United Kingdom DoorCo LTD Full time

    DoorCo is an established manufacturing and distribution business that continues to grow and expand rapidly. We are currently seeking to recruit an enthusiastic and motivated Customer Services Advisor to join our busy and dedicated team in Macclesfield. Duties include, but are not limited to - Building effective customer relationships and responding to...

  • Customer Advisor

    5 months ago


    Macclesfield, United Kingdom Peaks & Plains Housing Trust Full time

    **Contract: Permanent** **Hours: Full-time 37 hours per week** Peaks & Plains Housing Trust is a local company with a portfolio of approximately 5000 homes in Macclesfield and the surrounding areas. We are passionate about what we do in providing high quality homes and investing in our communities to improve people's lives. We are excited to announce that...

  • Customer Advisor

    5 months ago


    Macclesfield, United Kingdom Peaks & Plains Housing Trust Full time

    **Contract: Permanent** **Hours: Full-time 37 hours per week** Peaks & Plains Housing Trust is a local company with a portfolio of approximately 5000 homes in Macclesfield and the surrounding areas. We are passionate about what we do in providing high quality homes and investing in our communities to improve people's lives. We are excited to announce that...


  • Macclesfield, United Kingdom MetroRod Ltd Full time

    **Weekend Customer Service Advisor** **Metrorod/Metroplumb** **Fully remote (Training in Macclesfield)** **£11 per hour** **16 hours (8.5 hours each day)** We are recruiting for our out of hours team here at Metrorod/Metroplumb. This is a great opportunity for those looking to increase their income, or for anyone who is only able to work during the...


  • Macclesfield, United Kingdom MetroRod Ltd Full time

    **Weekend Customer Service Advisor** **Metrorod/Metroplumb** **Fully remote (Training in Macclesfield)** **£11 per hour** **16 hours (8.5 hours each day)** We are recruiting for our out of hours team here at Metrorod/Metroplumb. This is a great opportunity for those looking to increase their income, or for anyone who is only able to work during the...


  • Macclesfield, United Kingdom MetroRod Ltd Full time

    **Weekend Customer Service Advisor** **Metrorod/Metroplumb** **Fully remote (Training in Macclesfield)** **£11 per hour** **16 hours (8.5 hours each day)** We are recruiting for our out of hours team here at Metrorod/Metroplumb. This is a great opportunity for those looking to increase their income, or for anyone who is only able to work during the...


  • Macclesfield, United Kingdom MetroRod Ltd Full time

    **Evening Customer Service Advisor** **Metrorod/Metroplumb** **Fully remote** **£11 per hour** **5pm-9pm Monday to Friday (20 hours per week)** We are recruiting for our out of hours team here at Metrorod/Metroplumb. This is a great opportunity for those looking to increase their income, or for anyone who is only able to work during the evening. Metro...

  • Customer Advisor

    1 month ago


    Macclesfield, United Kingdom CV-Library Full time

    Customer Advisor Macclesfield, Cheshire £14,763 increasing to £15,649 after 6 months (£23,750 increasing to £25,175 pa full-time equivalent) Permanent Part-time - 23 hours per week Work Pattern: Monday 11:45-14:45, Tues & Weds 11:45-14:30, Thurs and Fri full days either 8:30am -16:30 or 9am-17:00 with 45 mins lunch Closing Date:...


  • Macclesfield, United Kingdom MetroRod Ltd Full time

    **Customer Service Advisor** **Metrorod/Metroplumb** **Full time permanent** **£22,880 per annum** **Mon-Fri weekly rota** We are recruiting for our prestigious quotes team here at Metrorod/Metroplumb Support Centre. This is the perfect opportunity for someone with a strong Call/Contact Centre background who is used to delivering a first-class customer...


  • Macclesfield, United Kingdom MetroRod Ltd Full time

    **Evening Customer Service Advisor** **Metrorod/Metroplumb** **Fully remote** **£11 per hour** **4 on 4 off rota - Either 5-9pm, 6-10pm or 7-11pm 4 nights per week, then 4 days off etc.** We are recruiting for our out of hours team here at Metrorod/Metroplumb. This is a great opportunity for those looking to increase their income, or for anyone who is...


  • Macclesfield, United Kingdom MetroRod Ltd Full time

    **Customer Service Advisor** **Metrorod/Metroplumb** **Full time permanent** **£23,859 per annum (increasing upon successful probation period)** **Mon-Fri weekly rota** - Relaxed, open plan office environment (not a call centre environment!)**_ - Friendly, laid back office with a variety of different kinds of people!**_ - Self development and wellbeing at...


  • Macclesfield, United Kingdom Viz-Pro Ltd Full time

    **Job Title: Customer Service Advisor** We are looking for a reliable and motivated individual to join our customer service team here at Viz-Pro. We are one of the UK’s leading providers in our field, a family run business, looking for an ambitious individual to grow with the business who has a clear path for progression to work with the management team....

  • Service Advisor

    2 months ago


    Macclesfield, United Kingdom Inchcape Retail Limited Full time

    Service Advisor - Audi MacclesfieldBasic Salary from £26,862.26 to £32,146.07 with OTE up to circa £36k DOE45 HoursCreate experiences you can be proud of.As a Service Advisor youare the main point of contact for all customer communication while the vehicle is undergoing maintenance and repair in our Retail Centre.Working with world-class brands as a...

  • Service Advisor

    4 weeks ago


    Macclesfield, Cheshire East, United Kingdom Inchcape Retail Limited Full time

    Job OpportunityService AdvisorWe are seeking a skilled and customer-focused Service Advisor to join our team at Inchcape Retail Limited. As a Service Advisor, you will be the primary point of contact for customers while their vehicles are undergoing maintenance and repair.Key ResponsibilitiesProvide exceptional customer service and ensure a positive...