Customer Service Advisor
3 months ago
**Job Title: Customer Service Advisor**
We are looking for a reliable and motivated individual to join our customer service team here at Viz-Pro. We are one of the UK’s leading providers in our field, a family run business, looking for an ambitious individual to grow with the business who has a clear path for progression to work with the management team. We have recently been awarded the biggest contract in the country for writing and display products into the education market.
We are easily accessible by public transport. We have a smart casual dress code making you feel at ease and at home.
**What you’ll do**:
- Maintain high professional standards at all times
- Answering and logging customer queries
- Returns, exchanges, stock queries, refunds, discounts etc
- Processing orders
- Resolve customer issues and complaints
- The role is diverse with no one day the same
**A successful Customer Service Advisor will need**:
- Excellent verbal, listening and written communication skills
- A mix of flexibility and resilience to deal with a variety of enquiries
- Confidence using a PC and the ability to multitask
- An enthusiastic, positive attitude with a real desire to help others
- Previous customer service experience is a plus
- Ability to work independently as well as in a team environment
**Job Types**: Full-time, Permanent
**Salary**: £24,000.00-£27,000.00 per year
**Benefits**:
- Company pension
- Free parking
- On-site parking
Schedule:
- Monday to Friday
- No weekends
**Experience**:
- customer service: 1 year (required)
Ability to Commute:
- Macclesfield, SK11 9JA (required)
Work Location: In person
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