Customer Advisor

6 months ago


Macclesfield, United Kingdom Peaks & Plains Housing Trust Full time

**Contract: Permanent**

**Hours: Full-time 37 hours per week**

Peaks & Plains Housing Trust is a local company with a portfolio of approximately 5000 homes in Macclesfield and the surrounding areas. We are passionate about what we do in providing high quality homes and investing in our communities to improve people's lives.

We are excited to announce that we now have a full time Customer Services Advisor vacancy within our fantastic Customer Experience team.

Customers are at the heart of everything we do and we are looking for someone who will be committed to the Customer Experience team long term, being at the forefront in delivering a first class service to our residents.

As an advisor you will be dealing with different types of enquiries including repairs, rents, anti-social behaviour and investment works. To do this, we’re looking for someone who is confident in dealing with different sorts of questions, has a resilient personality and thrives within a multi-channel contact centre.

The successful person will undergo a stringent training programme and will be paired with our experienced senior Advisor to help you transition from starter to fully fledged Advisor.

The role come with great benefits too, from healthcare and a generous holiday allowance to cheap gym membership.

We are an agile working business so some days you’ll work from our stylish office at other times you’ll work from home.

Wherever you are working, you’ll be made to feel part of a really expert and supportive team.

We manage over 5000 homes across East Cheshire and the High Peak and we exist to work together to provide safe homes & thriving communities by playing a part in addressing local housing need.

Working together to provide safe homes and thriving communities.


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