Customer Operations Administrator

3 weeks ago


Borehamwood, United Kingdom Sumitomo Electric Europe Ltd Full time

**Hybrid Working**

**Monday to Friday 9.00am-17.00pm 35 hrs per week**

A new opportunity has arisen for an experienced Operations Co-ordinator to join our busy operations team at Sumitomo Electric Europe Ltd at our head office in Elstree.

Sumitomo is widely recognised as one of the world’s leading forces in the research and development of high-technology products and systems in the info-communications, electronics, automotive and environment & energy industries. Our mission is to enrich our society through the provision of our products, which include optical fibres, cables and connectors. We have been established within the UK for 50 years and are part of a wider global group employing more than 280,000 employees in 415 companies worldwide.

We are looking for an individual who is able to provide a first-class service for our customers and provide excellent administrative support for our Sales teams, who sell Sumitomo products across the Europe, Middle East and Africa region.

Your duties will involve all aspects of the sales administration process from processing orders and invoices to managing delivery schedules. You will also be responsible for credit control.

**To be successful in this role, you will need to be**:

- confident in interacting with customers, both external and internal, at various levels and from different cultures
- resourceful to resolve problems
- well-organised with an ability to multi-task and prioritise
- exceptionally good at verbal and written communication
- computer literate with a good knowledge of Microsoft Office
- accurate in your work with excellent attention to detail
- a team player and flexible and willing to assist others and provide back-up cover during absence.

In return you will receive a competitive salary, pension, 25 days holiday plus bank holidays, private health care and annual medical, and health, life and travel insurance.

**Job Types**: Full-time, Permanent

**Benefits**:

- Company events
- Company pension
- Life insurance
- On-site parking
- Private medical insurance
- Sick pay

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

Ability to commute/relocate:

- Borehamwood, WD6 3SL: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Do you have good spoken and written communication skills to deal with our customers?

**Education**:

- GCSE or equivalent (required)

**Experience**:

- office administration: 1 year (required)
- customer service: 1 year (required)

Work Location: Hybrid remote in Borehamwood, WD6 3SL

Reference ID: SumitomoHR/OC/Dec22



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