Customer Service Administrator
3 weeks ago
An exciting opportunity for a customer focused administrator has arisen within a growing ambitious company who are a widely recognised and highly regarded UK wide Wholesaler.
This is a busy and fast paced role that gives the opportunity to be valued within a friendly and supportive team and stability within a Company that promotes staff well-being.
The company are an ambitious, forward-thinking Company offering outstanding service to their customers and providing valuable opportunities for their staff and they offer a happy, hardworking, and dedicated environment.
**What’s in it for you**
- **Salary £25k**:
- **Hours: Monday to Thursday 9-5 Fridays 9-4.30**:
- 23 days holiday plus bank holidays
- Private healthcare after probation
- Yearly pay reviews
- Busy challenging role
- Friendly team
- Supportive environment
- Fast growing company
**Key responsibilities**
- Answering a high-volume of telephone calls from the existing customer base
- Handling customer queries and providing excellent customer service e.g., arranging collections, issuing credits, tracking orders
- Liaising with our warehouse, other departments, and key partners, as well as customers
- Contacting existing or potential customers to inform them about products and promotions
- General office duties as required
**What the employer is looking for**
- 1 year + office based customer service and admin experience
- Have a confident and enthusiastic telephone manner
- Enjoy speaking to customers on the telephone
- Possess excellent communication skills
- Work well in a fast-paced environment
- Have the ability to work well within a team and independently
- Be reliable and trustworthy
- Be hardworking and dedicated
- Have a high level of literacy and numeracy
- Red Door Recruitment is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. Full details available on our website._
**Job Types**: Full-time, Permanent
**Salary**: £25,000.00 per year
**Benefits**:
- Company pension
- Private medical insurance
Schedule:
- Monday to Friday
Work Location: One location
Reference ID: JD3050
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