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Customer Service Executive

4 months ago

Borehamwood, United Kingdom Nouvo Recruitment (London) Full time

Do you have exceptional telephone customer service experience?

Would you like to work for a company who value their staff and encourage career progression?

If so, please apply

What will you be doing?

  • Responsibility for good all-round customer service
  • Dealing with customer queries verbally and in written form
  • Manage electronic data and e-mails, responding within 24hrs
  • Answering phones being the first port of call for anyone who calls the office
  • Raising complaints with contractors when works aren’t completed to a satisfactory standard
  • Follow up of H&S, FRA, Site Reports and lift engineering works, ensuring that all reports are actioned
  • Completing minutes and site reports
  • Liaise directly manager(s) to ensure that orders can be raised

What will you bring?

  • Previous experience within customer service and administration is essential
  • A desire to learn and gain knowledge of a new sector
  • Good written and verbal communication skills
  • Ability to use Microsoft Word and Excel
  • Ability to deal with customers and clients

Due to a very high number of applications, we are unable to come back to every candidate with feedback. If you do not hear from us within 48 hours, please assume that you have been unsuccessful on this occasion. Your CV will be registered with us, and we will keep you updated with any other positions that may be of interest. However please keep checking our website as new roles will be updated daily, Nouvo Recruitment (London) Ltd wishes you the best of luck in your job search.

Nouvo Recruitment (London) Ltd operates as an independent recruitment agency with over 20 years of experience supporting clients and candidates nationally across the UK.