Customer Service Administrator

2 months ago


Borehamwood, United Kingdom Medicals Direct Group Full time

**Medicals Direct Group**

**Work Location: Hybrid - office attendance in Borehamwood**

**Salary: £21,255 per year**

**Contract: Full-time, Permanent**

**Customer Services Administrator**

**The Job**

Medicals Direct Group is part of the Kuro Health Group, we gather medical information for the insurance industry that informs life insurance, income protection insurance and other insurance products.

**Working hours: 37.5 hours per week (8.30am - 5pm inc 1 hour lunch break - Mon - Fri)**

We are looking for a dedicated Customer Services Administrator to join us. You will be involved in organising appointments for customers who have applied for any form of life insurance as above to be medically assessed by a nurse or a doctor and for the report that is then produced by the clinician to be safely returned to the insurance company. You may also be involved in collecting medical records or other evidence for the same purpose.

**Qualifications & Previous Experience**

Some experience of a customer service delivery is helpful but not essential.

You will need to be a competent user of Microsoft Office; specifically Outlook, Excel and Word. You will be trained on our bespoke systems.

An ability to self-manage own workload, knowing when to reach out for support or offer others support will be essential.

**Vetting & Screening Checks**

Role conditional on passing employee vetting process which includes a 5 year employment reference check, 3 year financial probity and basic criminal disclosure check.

**Benefits**:

- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Death in service benefit (Life Insurance)
- Sick pay
- Wellness programme
- Health cash plan
- Access to support for mental health difficulties and simple musculo-skeletal therapy
- Annual leave: 23 days rising incrementally to a total of 27 days after 5 years’ service, plus bank holidays

**Job Types**: Full-time, Permanent

**Salary**: £21,255.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Enhanced maternity leave
- Life insurance
- Sick pay
- Work from home

Schedule:

- Day shift
- Monday to Friday

Work Location: Hybrid remote in Borehamwood, WD6 1LT



  • Borehamwood, United Kingdom Tate Recruitment Limited Full time

    **Customer Service Administrator** **Based in Borehamwood** **£25,000-28,000 dependant on experience** Are you passionate about providing exceptional customer service, both externally and internally? We are looking for a Customer Service Administrator, to join our client based in Borehamwood to support their support function of the...


  • Borehamwood, United Kingdom Tate Recruitment Limited Full time

    **Customer Service Administrator** **Based in Borehamwood** **£25,000-28,000 dependant on experience** Are you passionate about providing exceptional customer service, both externally and internally? We are looking for a Customer Service Administrator, to join our client based in Borehamwood to support their support function of the...


  • Borehamwood, United Kingdom Tate Full time

    **Customer Service Administrator** **Borehamwood** **Salary £27.5k** **Permanent** Our client is well established in their industry, currently looking to recruit a customer service administrator to join their in house team due to an increase in business. Our client offers excellent benefits including performance and company related bonus. Hours of work...


  • Borehamwood, United Kingdom Think Specialist Recruitment Full time

    Think Specialist Recruitment are pleased to be working with a reputable company based within the Borehamwood area. This family run business are looking for a Customer Service Administrator to join their growing organisation. This position would suit someonewho has previously working within a customer service capacity, someone who is keen to be a part of a...


  • Borehamwood, United Kingdom Medicals Direct Group Full time

    Medicals Direct (Medical Direct Group - MDG) Borehamwood £19000 per year - Full-time, Permanent (Part time applicants considered) **Customer Services Administrator** **The Job** Medicals Direct Group is part of the Kuro Health Group, we gather medical information for the insurance industry that informs life insurance, income protection insurance and...


  • Borehamwood, United Kingdom Twentyfour Recruitment Group Full time

    A new and exciting opportunity has arisen for a Customer Service Administrator to join a retail wholesaler based in Borehamwood. This role is best suited for someone that is impersonable and has excellent communication skills. Key Duties: - Take inbound and outbound calls to customers - Book in delivery dates - Process orders and exchanges - Resolve...


  • Borehamwood, United Kingdom Medicals Direct Group Full time

    **Medicals Direct Group** **Work Location: Hybrid - office attendance in Borehamwood** **Salary: £21,255 per year** **Contract: Full-time, Permanent** **Customer Services Administrator** **The Job** Medicals Direct Group is part of the Kuro Health Group, we gather medical information for the insurance industry that informs life insurance, income...


  • Borehamwood, United Kingdom Alium Medical Full time

    We have two vacancies for Customer Service Administrators, one in the Unlicensed Medicines Department and one in the International Sales Department. The following descriptions show both roles: **UNLICENCED MEDICINES DEPARTMENT** - To be the first point of contact for incoming calls to the company and customer services department - Answering enquiries...


  • Borehamwood, United Kingdom Crisp Recruitment Full time

    **Job Title: Customer Service Administrator** **Location** : Borehamwood **Salary** : £22,000 **Hours** : 9.00-5.30 Mon-Fri Are you a recent graduate looking to kick start your career??? This market leading cosmetics brand has an opportuntiy to fulfil a 360 Customer service role, answering queries, processing orders and co-ordinating deliveries. You...


  • Borehamwood, United Kingdom Osborne Appointments Full time

    Service Administrator Location: Borehamwood Hours: Monday - Friday 09:00 - 17:00 **Salary**: £26 - £28k Do you thrive in a fast-paced environment? Do you have great organisational skills and would describe yourself as a problem solver? If so, Osbourne Appointments are currently recruiting for a Service Administrator Permanent position for a client...


  • Borehamwood, United Kingdom Pinnacle Pet Group Full time

    The purpose of this role is to answer and handle all incoming calls promptly and effectively, in accordance with the Customer Contact Centre procedures. In addition to calls, there will be a variety of administration work to be carried out in between call work. The Customer Champion will work as part of a team delivering a first class, professional service...


  • Borehamwood, United Kingdom Pinnacle Pet Group Full time

    The purpose of this role is to answer and handle all incoming calls promptly and effectively, in accordance with the Customer Contact Centre procedures. In addition to calls, there will be a variety of administration work to be carried out in between call work. The Customer Champion will work as part of a team delivering a first class, professional service...


  • Borehamwood, United Kingdom Sumitomo Electric Europe Ltd Full time

    **Hybrid Working** **Monday to Friday 9.00am-17.00pm 35 hrs per week** A new opportunity has arisen for an experienced Operations Co-ordinator to join our busy operations team at Sumitomo Electric Europe Ltd at our head office in Elstree. Sumitomo is widely recognised as one of the world’s leading forces in the research and development of...


  • Borehamwood, United Kingdom Pinnacle Pet Group Full time

    The purpose of this role is to answer and handle all incoming calls promptly and effectively, in accordance with the Customer Contact Centre procedures. In addition to calls, there will be a variety of administration work to be carried out in between call work. The Customer Champion will work as part of a team delivering a first class, professional service...


  • Borehamwood, United Kingdom Royal Casino Slots Full time

    **ALL APPLICANTS MUST BE OVER 18** **COMPETITIVE BONUS** This is a fantastic opportunity to join our team working as a **Customer Service Assistant** at our **Borehamwood** Location. We operate the best gaming and amusement machines on the market with ongoing investment in the latest releases and technology. We pride ourselves on offering impeccable...


  • Borehamwood, United Kingdom Cimbali UK Ltd Full time

    **Main Responsibilities of a Service Desk Administrator at Cimbali UK Ltd** - Handle incoming calls - Review all open calls and monitor the service - level agreements (SLA’s) - Ensure thorough communication with Regional Co-ordinators to ensure SLA’s at met - Update individual portals with ETA’s for any open calls - Complete and send the morning and...


  • Borehamwood, United Kingdom Coorr's Full time

    The Customer Service Coordinator (CSC) is responsible for the day-to-day management of the administration relating to all defects reported. This role takes ownership of all ongoing customer issues and allocates resources including Customer Service Operatives and contractors to undertake work in customers’ homes. CSC’s are responsible for the collation...


  • Borehamwood, United Kingdom Nouvo Recruitment (London) Full time

    Do you have exceptional telephone customer service experience? Would you like to work for a company who value their staff and encourage career progression? If so, please apply! What will you be doing? Responsibility for good all-round customer serviceDealing with customer queries verbally and in written formManage electronic data and e-mails, responding...


  • Borehamwood, United Kingdom HFIS Group Full time

    **What we're looking for**: You’ll also need to be flexible as the role involves working a shift pattern of either 8:00am to 5:00pm or 8:30am to 5:30pm. **Some of the things you'll get up to**: - Processing customer documentation accurately and within set timescales - Responding to customer queries and requests on social media and live chat - Assisting...


  • Borehamwood, United Kingdom HFIS Group Full time

    **What we're looking for**: You’ll also need to be flexible as the role involves working a shift pattern of either 8:00am to 5:00pm or 8:30am to 5:30pm. **Some of the things you'll get up to**: - Processing customer documentation accurately and within set timescales - Responding to customer queries and requests on social media and live chat - Assisting...