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Customer Accounts Administrator
2 weeks ago
The Recruitment Group are excited to an opportunity for a Customer Accounts Administrator to join a well-established and respected client in Lutterworth on a full-time basis.
**This role offers £11.54 per hour.
**Key Responsibilities**
:
- Liaise with customers on a day to day basis to provide support and advice on any queries.
- Produce daily reports both internally and externally as required such as: KPIs; WIPs; Activity Logs; Shortages; Failed deliveries; incorrect quantities.
- Arrange shipping of products, including booking slots, establishing courier, providing driver details and tracking parcels, in accordance with customer specifications.
- Manage stock movements and transfers.
- Liaise with re-works to plan and cost any pre-retail requirements.
- Gather data to produce invoices and deal with PO issues when required.
- Carry out work according to customer requirements or following a plan set by others, working within agreed timescales.
- Provide guidance, support and informal coaching to administrators and new colleagues.
- Ensure tasks are completed in timely manner to enable next stage to be carried out.
- Ensure all work is completed to a high standard, eliminating need for rework and/or changes.
- Requirement to prioritise own work, meeting required timescales
- Undertake other responsible tasks that may be required from time to time as directed by the needs of the business and/or your Line Manager.
**About You**:
- Customer service focus with strong verbal and written communication skills
- Excellent command of the English language, both written and spoken and good communication skills
- Advanced Level Microsoft office skills (Outlook, Word, Excel, PowerPoint
- Ability to prioritise tasks within a daily work allocation, defined timetable or routine
- Accurate and reliable
- Administration and organisation skills
- Able to work as part of a team as well as on their own
**The Details**:
- Full time (37.5 hours per week)
- Monday - Friday
- £11.54 per hour
- Temporary to permanent position
**We wish you the best of luck with your job search**
- Sector**Commercial**
- Start**27/06/23**
- End**25/07/23**
- Contact**Courtney York**
- Job Ref**CY4
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