Customer Service Liaison
1 month ago
Job Summary
The Customer Hub at Cox Automotive is responsible for delivering exceptional customer service across our portfolio of products and services. As an Account Coordinator, you will play a crucial role in ensuring the delivery of contractual obligations, including achieving key performance indicators (KPIs), managing day-to-day processes, and reporting requirements.
Key Responsibilities
- Carry out administrative tasks to support customer and business objectives, ensuring the retention of customer relationships.
- Act as an escalation point for issues raised or observed and support with the resolution.
- Communicate effectively with internal and external stakeholders.
- Produce vehicle updates and reports for centralized accounts.
- Coordinate and monitor movements of vehicles.
- Compile and distribute internal and external reports.
- Receive, process, and monitor collection requests from vendors.
- Maintain and update all systems for centralized accounts.
- Develop and maintain relationships with internal customers and colleagues.
Requirements
- Excellent communication and customer service skills.
- Great interpersonal skills with the ability to build relationships with various internal and external customers.
- Strong Excel skills and a good working knowledge of Microsoft Office packages.
- Attention to detail with a focus on quality and service.
- Demonstrates good business acumen.
- Self-driven and self-motivated.
- Excellent interpersonal skills and able to work at all levels.
- Able to identify sales opportunities.
- Able to manage and prioritize workload.
- Flexible with the ability to embrace change quickly.
- Ability to work in a fast-paced environment and to tight deadlines.
-
Customer Service Liaison
4 weeks ago
Lutterworth, Leicestershire, United Kingdom Marmion Full timeWe are seeking a highly presentable and professional individual with exceptional customer service skills to support our client's business as a Customer Service Assistant.The successful candidate will be responsible for providing a first-class customer experience, dealing with customer queries and day-to-day activities to ensure customers and suppliers...
-
Customer Service Team Lead
1 month ago
Lutterworth, Leicestershire, United Kingdom Britvic Full timeJob OverviewBritvic is seeking a skilled Customer Team Leader to join our Consumer Brands division. In this role, you will lead a team of Customer Service Representatives, ensuring exceptional customer satisfaction through timely resolution of all queries and providing an outstanding service experience.Key ResponsibilitiesEnsure the customer service team...
-
Customer Service Representative
1 month ago
Lutterworth, Leicestershire, United Kingdom Avantor Full timeThe Opportunity:We are seeking a skilled Customer Service Representative to join our team at Avantor. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, resolving their inquiries and issues in a timely and professional manner.Key Responsibilities:Respond to customer inquiries and resolve...
-
Customer Service Representative
7 hours ago
Lutterworth, Leicestershire, United Kingdom Screwfix Direct Ltd Full timeAbout the RoleWe are seeking a highly motivated and enthusiastic Customer Service Representative to join our team in a fixed-term contract opportunity. The ideal candidate will have excellent communication skills, be able to work well under pressure, and provide top-notch customer service.This is a fantastic opportunity to develop your skills and experience...
-
Customer Service Representative
4 weeks ago
Lutterworth, Leicestershire, United Kingdom Avantor Full timeThe Opportunity:Avantor is seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, resolving issues, and ensuring their satisfaction.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and...
-
Customer Service Representative
2 weeks ago
Lutterworth, Leicestershire, United Kingdom Everyone Active Full timeWe are seeking an ambitious and self-motivated individual to fill this customer service position.As a customer service representative, you will be responsible for promoting products and providing professional customer service.Key responsibilities include:Being passionate about promoting productsWorking under your own initiative and as part of a teamHaving an...
-
Customer Service Field Engineer
1 month ago
Lutterworth, Leicestershire, United Kingdom https:www.energyjobline.comsitemap Full timeJob SummaryWe are seeking a skilled Customer Service Field Engineer to join our team at Finning (UK) Ltd. As a key member of our industry-leading field service department, you will be responsible for responding to customer field repair and service requests, diagnosing and providing comprehensive details about the nature of the problem to the customer and...
-
Customer Service Coordinator
2 weeks ago
Lutterworth, Leicestershire, United Kingdom Interaction - Leicester Full timeCustomer Support Administrator Role DescriptionInteraction - Leicester is seeking a highly skilled and enthusiastic Customer Support Administrator to join their team in the Leicestershire area.Main Responsibilities:Issue documents to customers prior to delivery of goods.Deal with external suppliers after orders are processed to ensure timely delivery.Manage...
-
Customer Service Representative
3 days ago
Lutterworth, Leicestershire, United Kingdom Avantor Full timeThe Opportunity:Explore a challenging and rewarding role as an Intermediate Customer Support Specialist at Avantor, where you will be responsible for handling customer inquiries and issues with a focus on providing exceptional service and support.Key Responsibilities:Maintain and build relationships with customers by handling inbound sales and customer...
-
Creative Services Manager
4 weeks ago
Lutterworth, Leicestershire, United Kingdom George Full timeJob Overview:We are seeking a highly skilled Creative Services Manager to join our team at George. As a key member of our creative department, you will be responsible for managing and facilitating the creative services team to deliver outstanding, quality content and campaigns on time and in budget.Key Responsibilities:Traffic manage briefs to capacity plan...
-
Warehouse Operations Manager
1 month ago
Lutterworth, Leicestershire, United Kingdom GEODIS INTERSERVICES Full timeJob SummaryWe are seeking a skilled Warehouse Operations Manager to join our team at GEODIS INTERSERVICES. As a key member of our operations team, you will be responsible for managing and maintaining effective resource planning, ensuring seamless communication between the site and shift, and addressing employee relations matters in collaboration with the HR...
-
Creative Services Manager
1 month ago
Lutterworth, Leicestershire, United Kingdom ASDA Full timeJob TitleCreative Services ManagerLocationGeorge HouseEmployment TypeFull timeContract TypePermanentHours Per Week37.5SalaryCompetitive salary plus benefitsJob SummaryThe Creative Services Manager will be responsible for managing and facilitating the creative services team to deliver high-quality content and campaigns for George on time and in budget. The...
-
Field Service Technician
1 month ago
Lutterworth, Leicestershire, United Kingdom https:www.energyjobline.comsitemap Full timeJob SummaryAs a Field Service Technician, you will be responsible for responding to customer field repair and service requests, diagnosing and providing comprehensive detail about the nature of the problem to the customer and Finning to create a quote as per the request of the customer within a cost and time effective manner.You will work within Finning's...
-
Customer Success Specialist
2 days ago
Lutterworth, Leicestershire, United Kingdom Hike SEO Full timeAbout HikeHike is a rapidly growing, seed-funded SEO marketing technology company offering a unique software solution in a competitive market. Our aim is to help small businesses beat bigger businesses by shaking up the SEO software industry and revolutionising how small businesses tackle SEO with our user-friendly, AI-powered, automated platform for website...
-
Automated Services Engineer
4 weeks ago
Lutterworth, Leicestershire, United Kingdom ETS Consulting Ltd Full timeThe role of the HBWH and AGV Services Engineer is to drive and support the growth of the business in the UK, collaborating with the branch and headquarter customer service team to deliver customer support in the Midlands region.Key responsibilities include:Diagnosing and repairing mechanical, electrical, electronic, PLC, and PC faults in HBWH and AGV...
-
Agricultural Service Team Lead
1 week ago
Lutterworth, Leicestershire, United Kingdom Platinum Recruitment Consultancy Full timeJob Description:A prestigious agricultural company based in Leicester is seeking a skilled Agricultural Service Manager to lead their team of engineers and oversee the delivery of exceptional customer service.Salary: £45,000 - £55,000 per annumKey Responsibilities:Manage a team of skilled engineers specializing in agricultural machinery.Streamline call-out...
-
Mechanical Engineer
1 month ago
Lutterworth, Leicestershire, United Kingdom C4S Search Ltd Full timeJob Title: Field Service/Workshop EngineerC4S Search Ltd is partnering with a sustainable energy company to find a skilled Field Service/Workshop Engineer.About the Role:This is a fantastic opportunity to work with a leading manufacturer of solar powered hybrid generators. As a Field Service/Workshop Engineer, you will be responsible for performing regular...
-
Aesthetic Field Service Engineer
1 month ago
Lutterworth, Leicestershire, United Kingdom ETS Consulting Ltd Full timeJob SummaryWe are seeking a skilled Field Service Engineer to join our team at ETS Consulting Ltd. The successful candidate will be responsible for providing technical support and maintenance services for our clients in the Midlands region.Key ResponsibilitiesDiagnose and repair mechanical, electrical, and electronic faults in HBWH and AGV equipment and...
-
Mechanical Engineer
1 month ago
Lutterworth, Leicestershire, United Kingdom C4S Search Ltd Full time{"h1": "Field Service/Workshop Engineer Opportunity", "p": "We are partnering with a sustainable energy company to find a skilled Field Service/Workshop Engineer to join their team. The successful candidate will be responsible for performing regular maintenance and servicing of assets, responding to callouts, and preparing rental equipment for hire. If you...
-
Maintenance Engineer
1 month ago
Lutterworth, Leicestershire, United Kingdom https:www.energyjobline.comsitemap Full timeJob Summary:We are seeking a skilled Maintenance Engineer to join our team as a Field Service Specialist. As a key member of our field service department, you will be responsible for providing comprehensive maintenance and repair services to our customers.Key Responsibilities:Respond to customer service requests and diagnose issues with heavy...