Digital Product Administrator

6 months ago


Lutterworth, United Kingdom Nationwide Platforms Full time

We are currently recruiting for a Digital Product Administrator to join our IT Team at our Head Office in Lutterworth.

The Product Administrator role involves providing administrative support for the Loxam Powered Access digital product suite, on a day-to-day basis, as well as authoring regular product performance reports. Excellent communication skills, a flexible and adaptable approach, and the ability to work independently, together with an analytical eye, will allow you to thrive and add value within a supportive and progressive working environment.

In return you will receive a Competitive Salary, 25 Days annual leave plus bank holidays, Westfield Health Cash Plan, Life Assurance, Auto Enrolment Pension Scheme and Lifestyle Benefits - Discount on Selected High Street Stores.

Responsibilities include:

- Administration of the Loxam PAD Digital Commerce platform, servicing customer access requests along with triage and escalation of any reported issues. Setup access credentials for new trade account customers.
- Administration of the Loxam PAD Telemetry management system. Updating telemetry configurations and ensuring accurate and consistent processes are followed to manage the expanding telemetry coverage.
- Monitoring and Analysis across all digital products. Providing regular reports and up to date dashboards of Revenue, Account activity, Issues and Product usage statistics.
- Administration and support for the management of BIM models within the BIMStore portal, supporting the Marketing teams.
- Secondary support responsibility of the Kentico content management product to the Loxam PAD Marketing teams and the Kentico Product Analyst.
- Proven track record in administrative role
- Excellent interpersonal and communications skills
- Well organised with the ability to be flexible
- Strong experience of MS office Packages including Word, Excel and PowerPoint
- Professional and polished approach with the ability to work on own initiative
- Desire to learn and grow within an evolving digital team

Part of the Loxam Group, Nationwide Platforms are the UK's market leader in powered access with a fleet of 13,500 machines operating from 32 depots across the country, we have the operational capacity, experience and expertise to fully satisfy our customers working at height needs.

Employing 1,100 staff across the UK, we have an established workforce which supports an inclusive and diverse organisation. Nationwide Platforms strongly believe that equal opportunities for our existing and prospective employees is important, and continues to build upon our culture of respect, teamwork and excellence.

We pride ourselves on putting health and safety first in all of the products, services and support we provide. This all-embracing commitment to welfare and wellbeing is epitomised by our “Your Safety, Our Priority” programme.



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