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Office Administration Apprentice

5 months ago

Newton Abbot, United Kingdom Sherwoods SW LTD Full time

We have an exciting opportunity for an **Office Administration Apprentice** to join our Head Office team in **Newton Abbot.**

You will be hard-working and committed to achieving success for both yourself and the company. A flexible approach to your work and being adaptable to new ways of working are essential just as much as having the same vision as the rest of the team.

We pride ourselves on our business core values which are Honest, Adaptable, Committed and Fun. We are on a mission to become the Building Service Partner and Employer of Choice across the South West of the UK. A mission we feel we are achieving.

**Main Tasks and Responsibilities**:
We will give you full training and support throughout your Level 3 Business Administration apprenticeship and beyond, with the aim of you becoming a permanent member of the Operations team. Whilst you won’t do all of this straightaway, we will give you all the training and tools you need to be successful
- Answering incoming phone calls from Sherwoods engineers, external clients, and suppliers
- Raise Purchase Orders for equipment in line with Company Procedures
- Administrative duties including ordering materials from our approved supply chain.
- Monitoring of department inbox to ensure the flow of communication across Operational Services including the raising of jobs
- Monitoring of live tasks and system-specific job notes by way of auditing
- Liaising with our third-party client portals, including responding to questions and raising of jobs

**Previous knowledge and experience**:
We’re not expecting any previous experience but what you will need to demonstrate is the ability to speak to customers and engineers on the telephone and have a strong customer service ethic. The ability to pick up computer systems and knowledge of MS Office packages would be really useful, especially Outlook and Excel. You will also need to have or be able to obtain GCSE level 4/C or above in Maths and English

**Skills and Abilities**

**What we offer**:

- 29 days holiday, plus a day off for your work anniversary
- 1 paid volunteering day per year
- Extensive discounts platform for 100’s of high street names
- A range of medical and well-being benefits including Simply Health Cash Plan and Employee Assistance Programme
- Ongoing training and development
- A culture built on teamwork and values

**Sherwoods** are one of the leading facilities maintenance businesses in the South West. Our region fits neatly between the M4 and M3 corridors stretching along the South Coast into South Wales and then down the South West peninsular as far as Lands’ End. We have an extensive portfolio of clients within the healthcare, education, leisure, hospitality, and retail sectors.

Working hours: 40/week; Monday to Friday; 8.30am - 5.00pm