IT Service Desk Team Lead

**Responsibilities**: - Lead and manage a team of service desk technicians, ensuring timely and professional handling of all support tickets. - Develop and implement processes and procedures to improve the efficiency and quality of support provided by the service desk team. - Maintain technical expertise and knowledge of current technologies, providing...

Wabtec Corporation is a leading global provider of equipment, systems, digital solutions and value-added services for freight and transit rail. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation and Faiveley Transport, the company has unmatched digital expertise, technological innovation, and world-class manufacturing...

Job Title: Service Desk Management LeadCompany OverviewWelcome to Sciensus Pharma Services Limited, a leading provider of innovative pharmaceutical services. We are committed to delivering exceptional customer experiences and excellence in our field.Estimated Salary: £60,000 - £80,000 per annumThis role offers a competitive salary package, including a...

**Service Desk Analyst - £24,000-£28,000 - Burton-On-Trent (On Site)** Gleeson Recruitment are working alongside a well established, leading National company based in Burton-On-Trent who are looking to secure a confident Service Desk Analyst to join their fantastic team on a full time basis. The team have some great bonuses and benefits associated with the...

**Service Desk Technical Lead** **Stoke / Manchester** **Up to £38K** We are looking for someone to be responsible for the team leadership of Service Desk Analysts, ensuring key performance indicators are met while maintaining an excellent customer experience. Co-ordinating the Service Desk call and self-service portal queues within defined targets and...

**Overview**: **Technology**: **Full Time**: **Closes 13/09/23**: **Stoke-on-Trent**: **Full Time**: **Closes 13/09/23**: **Who we are looking for**: As a Service Desk Team Leader you will oversee the provision of 1st line internal customer service and resolution of IT related issues that our users encounter in their day to day roles. You will work directly...

Job OverviewWe are seeking a skilled Front Desk Administrator to join our team at the University Hospitals of North Midlands NHS Trust. As a key member of our administration staff, you will play a vital role in ensuring the smooth operation of our reception desk.In this rewarding role, you will be responsible for greeting patients, booking them into the...

Job Title:IT Service Desk ManagerOverview:Crimson Limited is seeking a highly skilled IT Service Desk Manager to lead the smooth running of day-to-day service operations. The ideal candidate will have hands-on experience in managing service lifecycle processes, including incident, change, problem, and service level management.Key Responsibilities:Support the...

Service Desk Engineer Role Overview **Responsibilities -** Service Desk - Ensuring the Service Desk calls are always promptly answered and handled appropriately. - Triaging inbound issues and performing all troubleshooting to the point of resolution or escalation. - Maintaining configurations and client details. - Maintaining a good relationship with...

**Service Desk Support Analyst - 12 Month Fixed Term Contract (12 Month FTC)** **Burton on Trent** **Role purpose**: We have an exciting opportunity for an experienced Service Desk Analyst to join our fast-paced Support Services team in Greene King. Predominantly based at one of our corporate offices, working within a team of 11, reporting into the 1st...

**Service Desk Analyst - 6 month FTC** **This role can be based out of our Burton on Trent or Bury St Edmunds offices, so ensure you are able to travel to these locations. This role is on an 6 month fixed term contract.** **Role Purpose** We have an exciting opportunity for a Service Desk Analyst to join our fast-paced Support Services team in Greene...

Service Desk Advisor Monday to Friday 8am - 5pm £23,500 rising to £24,000 after 6 months. Our client who are part of a global organisation are seeking an experienced and dedicated new member of staff in the role of Service Desk Advisor. The overall purpose of the role is to work as part of a team to provide high quality day to day support to enable the...

We are seeking a skilled Service Desk Technician to join our IT team at bet365. As a Service Desk Engineer, you will be responsible for providing technical support to our employees, resolving IT-related issues and providing exceptional customer service.The ideal candidate will have strong interpersonal and communication skills, as well as commercial...

About the RoleWe are looking for a highly motivated and organized IT Service Desk Professional to join our team as a Service Desk Engineer. The successful candidate will be responsible for providing technical support and resolving issues for our employees worldwide.The ideal candidate will have strong communication skills, both written and verbal, and the...

Job Title: IT Service Desk Agent - Technical SupportWe are recruiting an experienced IT Service Desk Agent to join our team at the University Hospitals of North Midlands NHS Trust. As a key member of our IM&T department, you will be responsible for delivering exceptional technical support and customer service to our staff and patients.About the RoleThis is...

Job DescriptionWe are seeking a highly skilled Service Desk Coordinator to join our team at Inspired Gaming Group. This role is ideal for individuals who enjoy interacting with people and providing exceptional customer service.In this position, you will be responsible for communicating with customers via phone calls, addressing their queries and concerns in...

IM&T service Desk Agent** The post holder will be a member of a team providing a customer sensitive and responsive support, fault resolution and advice service, which ensures the maximum availability, performance and utilisation of information systems by the IM&T Directorates customers / clients. The post holder will be responsible for ensuring a systematic,...

About the JobWe're seeking an experienced IT Service Desk Professional to join our bet365 team. As a key member of our IT team, you'll play a critical role in supporting our IT operations across various sites.Our technical IT team aims to provide our employees with the technology resources they need to excel in their roles. You'll be knowledgeable and...

**Recruitment Consultant to £40k base** **Dual Desk - Established Brand** **Recruitment Consultant - Key Facts**: - Dual desk temp / perm - Award-winning business - go to brand. - Superb office facilities - Established client base and enviable reputation for quality of service. - Very experienced team / management team - Base salary to £40 k + bonus -...

Key ResponsibilitiesTo deliver a first-line support service via the Service Desk, receiving incidents and service requests from various routes including telephone, intranet, and email.To actively promote and market our IM&T services, assisting with quality assurance and customer satisfaction surveys.You will work as part of a multi-disciplinary team,...