Executive Assistant

6 months ago

Liverpool, United Kingdom Carpenters Group Full time

Job Purpose

To provide direct support to the Chief Executive Officer and wider Executive Team - providing efficient and effective support in an extremely busy, demanding and fast-paced role.

Key Responsibilities

Supporting all administrative needs of the Chief Executive and wider Executive Team including but not limited to;
- Extensive, complex diary management including organising appointments, meetings, some personal appointments
- Line manage Executive Support Assistant
- Project support/ or coordination and working with the CEO on special projects
- Coordination of all Board and Committee meetings
- Minute Taking and distribution
- Compilation and distribution of reports/ paperwork
- Events management both internal and external, organising and facilitating sponsorship and attendance at industry events, working closely with the Marking and Communications team
- Travel arrangements, trains, hotels, itineraries
- Credit card reconciliation and expenses
- Planning and implementing charitable initiatives
- Providing ad hoc support to the Operations Board such as supporting HR with confidential matters when necessary
- Providing cover for other team members where necessary
- Manage, review and improve office systems
- Building and developing relationships with internal and external stakeholders

Experience and Knowledge
- Extensive experience as an EA supporting C- Suite
- Excellent working knowledge of Microsoft and Office 365
- Significant level of tact and discretion and the ability to remain calm under pressure
- The ability to seek solutions to problems before being asked
- Ability to build relationships with senior stakeholders
- Highly organised, proactive and positive. Able to use own initiative, be methodical and have a good attention to detail even under pressure
- Confident, able to communicate at all levels and personable
- Ability to effectively balance competing priorities, be focused and resilient and build relationships quickly

Essential for the role is somebody who is able to change direction quickly and is not phased by last minute changes or demands.

Desirables
- Event planning experience
- Experience managing people

About us

We are one of the leading providers of insurance and legal services.

Our focus is always on the customer and ensuring their claims journey consistently exceeds expectation.

We work in partnership with insurers, brokers and MGA’s to deliver a variety of fully outsourced claims solutions. Our team has grown to approximately 1000 employees across offices in Liverpool, Birkenhead, Leeds, Haywards Heath and Glasgow.

Our team’s insurance experience combined with our legal expertise gives us the size, scale and strength to successfully work in partnership with any insurer or broker. Our long-standing relationships are testament to the quality of our service.

Our culture is what defines us as an organisation and has been built around our 5 core values.

We pride ourselves in providing a positive working environment where we can work together towards our success. We understand that our success as a business depends on the success of our people, and that is why we have established an environment where all of our employees feel valued and able to perform at their best.

**Benefits**:

- Minimum 25 days’ holiday plus bank holidays
- Holiday buy and sell scheme
- Hybrid working model
- 2 x Volunteering days to support charitable initiatives
- Matched Giving - up to £250 matched for personal charity fundraising for a registered charity
- Medicash cash plan - claim back dental / physio / optical appointments
- My Medicash App - including access to rapid digital physiotherapy and skin cancer screening assessments plus fitness videos and wellbeing tools
- Discounts and cash back on travel and shopping through Medicash extras
- Life Assurance Scheme (4 x salary)
- Pension scheme
- Funded driving theory test (in relevant role)
- Active network of Wellbeing Champions - providing mental health support
- Training and development opportunities
- Funded social events to connect with your colleagues
- Dress for your day policy

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