Customer Service

5 months ago


Peterborough, United Kingdom The Best Connection Employment Group Full time

**Tasks you will cover include, but are not limited to the following**:

- Manage customer accounts into a large database including entering customer information their system.
- Manage Social media page
- Identify and assess customers' needs to achieve satisfaction.
- Build and maintain relationships with customers.
- Work with the sales team to ensure that each customer is satisfied with the shopping experience.
- Work with other departments to ensure that the shopping experience is consistent across all channels.
- Adhere to all safety and quality standards.
- Maintain an attractive and appealing environment for customers.
- Work as a team with other departments to ensure the shopping experience is consistent across all channels.
- 1-2 years of previous experience in a customer service environment.
- Focused on achieving results through effective communication with clients.
- Ability to build rapport with clients.
- Strong organizational skills, ability to multi-task in a fast-paced environment.
- Ability to work both independently and as part of a team.

**Hourly pay rate**
- £10.75 per hour

**Other benefits of working for The Best Connection Group Limited include**:

- 28 days paid holiday pro rata PAYE (Inclusive of statutory holidays)
- Online payslips
- Weekly pay
- Pension contribution

**Benefits & Requirements**:

- 28 days Paid Annual Leave pro-rata for PAYE (inclusive of statutory holiday)


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